Technical Writer
Photon · India
Senior Technical Writer – Agentic AI Platform
Experience: 5–7 Years
Location: Chennai
Employment Type: Full-Time
About the Role
We are looking for a Senior Technical Writer to own and scale documentation for our cutting-edge Agentic AI platform. You will work closely with AI engineers, product managers, and developer teams to create clear, structured, and high-impact documentation for enterprise and developer audiences.
This is a high-visibility role requiring strong technical depth, ownership mindset, and experience documenting complex SaaS products.
Key Responsibilities
- Own end-to-end documentation for the platform.
- Create and maintain API documentation (OpenAPI/Swagger), developer guides, integration guides, and release notes.
- Document AI agent workflows, orchestration layers, configurations, and system architecture.
- Translate complex AI/ML and system concepts into clear, user-friendly documentation.
- Collaborate with Engineering, AI/ML, Product, and DevOps teams during release cycles.
- Establish documentation standards, templates, and best practices.
- Continuously improve documentation based on product updates and user feedback.
Required Skills & Experience
- 5–7 years of experience in technical writing within a SaaS/product company.
- Minimum 1+ year of experience as a Technical Writer for AI/ML or AI platform-based products.
- Strong understanding of REST APIs, microservices, and cloud platforms (AWS/Azure/GCP).
- Experience documenting APIs and developer platforms.
- Familiarity with JSON/YAML and ability to understand basic code (Python/JavaScript preferred).
- Experience working in Agile/Scrum environments.
- Excellent written and verbal communication skills.
Preferred
- Experience documenting Agentic AI or LLM-based platforms.
- Exposure to Docs-as-Code workflows (Markdown, Git).
- Experience supporting enterprise B2B products.