Engineering Manager – Managed Services (Security & Modernization) | Bangalore
Photon · India · $48,000 (stated in the posting)
Role Summary
The Engineering Manager owns end-to-end delivery of Photon’s managed services engagement, focused on vulnerability remediation, AO Comms execution, and AI-enabled modernization. This role ensures SLA-driven outcomes, smooth integration with client SDLC processes, and continuous productivity improvement through automation and AI.
Key Responsibilities
- Own service delivery from intake through remediation, validation, and closure.
- Run operational cadence including intake windows, sprint planning, and SLA reviews.
- Manage stakeholder communication, escalations, and dependency resolution.
- Ensure compliance with SDLC, release, and change governance.
- Lead team ramp-up, knowledge transfer, and capacity planning.
- Drive adoption of automation and AI accelerators to reduce cost and risk.
Required Qualifications
- 8–12+ years of engineering experience with 3–5+ years in delivery or people management.
- Strong background in managed services, remediation, or production engineering.
- Experience operating in regulated or security-sensitive environments.
Preferred Qualifications
- Financial services or payments domain experience.
- Experience implementing AI or automation in delivery operations.
Success Metrics / KPIs
- SLA adherence and predictable throughput.
- Reduction in backlog and aging vulnerabilities.
- Stakeholder satisfaction and engagement continuity.
Compensation, Benefits and Duration
- Minimum Compensation: USD 48,000
- Maximum Compensation: USD 168,000
- Compensation is based on actual experience and qualifications of the candidate. The above is a reasonable and a good faith estimate for the role.
- Medical, vision, and dental benefits, 401k retirement plan, variable pay/incentives, paid time off, and paid holidays are available for full time employees.
- This position is available for independent contractors
- No applications will be considered if received more than 120 days after the date of this post