Offshore Account Management | Bangalore

Photon · Bengaluru

Greetings Everyone

Who are we?

For the past 20 years, we have powered many Digital Experiences for the Fortune 500. Since 1999, we have grown from a few people to more than 4000 team members across the globe that are engaged in various Digital Modernization. For a brief 1 minute video about us, you can check https://youtu.be/uJWBWQZEA6o.

What will you do?

List out the Instructions

What are we looking for?

List out the Instructions

Be the primary point of contact and build long-term relationships with customers Help customers through email, phone, online presentations, screen-share and in person meetings Develop a trusted advisor relationship with key accounts, customer stakeholders and executive sponsors Ensure the timely and successful delivery of our solutions according to customer needs and objectives Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders Forecast and track key account metrics Responsible for keeping current clients satisfied and delivering exceptional client service on a day-to-day basis Responsible for working with the Sales team to onboard and integrate new clients and developing existing client relationships Liaise between the customer and internal teams Onboard resources for client projects

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