Sales Operations & Automation Intern

EPOS · Singapore

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Sales Operations & Automation Intern

About the Role

We are looking for a Sales Operations & Automation Intern to support our Sales Operations team with HubSpot, data management, reporting and process automation.

This is a good opportunity for someone who is interested in Data Analytics, CRM and automation and wants to gain hands-on experience working with real business processes.

What You'll Do

• Support day-to-day HubSpot CRM updates and maintenance
• Help maintain and organize sales data and ensure information is accurate
• Assist with Excel reports, data analysis and basic dashboards
• Support HubSpot workflow and automation setup and testing
• Help with data cleaning, duplicate checking and field mapping
• Assist in testing new HubSpot processes before they go live
• Help document SOPs and step-by-step processes
• Support the Sales Operations team with ad-hoc data and reporting tasks
• Learn and assist with identifying manual processes that can be automated

What We're Looking For

Must-haves:

• Basic knowledge of Microsoft Excel
• Good attention to detail and comfortable working with data
• Interested in Data Analytics, CRM or Automation
• Willingness to learn HubSpot and new tools
• Good communication and organizational skills
• Able to work independently and follow processes

Nice-to-haves:

• Basic knowledge of HubSpot or any CRM
• Familiarity with Excel formulas such as VLOOKUP/XLOOKUP, IF, COUNTIF, etc.
• Basic understanding of data analysis
• Interest in automation or AI tools

What You'll Learn

During the internship, you will gain hands-on experience in:

• HubSpot CRM & workflows
• Sales Operations
• Data Analytics & reporting
• Excel and data management
• CRM automation
• Process improvement and SOP documentation
• AI and automation tools

What Success Looks Like

By the end of the internship, you should be able to:

• Confidently manage basic HubSpot and CRM tasks
• Work independently with Excel and sales data
• Understand our sales processes and SOPs
• Assist with HubSpot automation and testing
• Identify simple manual processes that can be improved or automated

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