Platform Design Manager

SAIC · Washington

Job Summary : We are seeking a Lead Senior Collaboration Platform Designer with strong, hands-on experience designing, deploying, and supporting Google and Microsoft Collaboration at enterprise scale. This position will lead the collaboration platform modernization and Operational initiatives.

This position requires real-world, operational experience. While certifications are valued, demonstrated hands-on experience designing, deploying, automating, migrating, and supporting Google and Microsoft collaboration platform workloads in production environments carries more weight.

Experience supporting the design, governance, and day-to-day operations of Google and Microsoft is a core part of this role, directly supporting the Department's collaboration Platform management task area.

Job Role Specific Requirements:

Google and Microsoft Collaboration Administration & Operations

Administer and support Google (Workspace, Sites and Drive and Microsoft (SharePoint, Teams, OneDrive)
Manage site configurations, permissions, and sharing using least privilege principles
Configure and maintain collaboration governance: external sharing, retention, sensitivity labels, and lifecycle policies
Monitor platform health, service health, usage and reporting using Google and Microsoft Admin centers
Troubleshoot production issues, perform root-cause analysis, and manage problem resolution to SLA
Support environments across development, test, and production tenants

Platform Development & Automation

Design, build, and maintain business solutions using the Google and Microsoft Platform:
- Looker Studio Reporting
- Power Apps (canvas and model-driven apps)
- Dataverse and SharePoint lists as data sources
Automate business processes and workflows using:
- Google Platform Tools
- Power Automate (cloud flows)
- Power Automate (desktop flows / RPA)
- Approvals and event-driven workflows
- Business process and forms automation (Power Apps / SharePoint forms)
- Build Collaboration dashboards and reports for operational and SLA reporting
- Reduce manual effort through standardized, reusable components and automation

Collaboration Platform Migration & Modernization

Manage Support collaboration platform migration initiatives, including:
- Microsoft on prem to Microsoft/Google Cloud
- Microsoft 365 migrations
- Cutovers, post-migration validation, and stabilization
- Migration planning and execution
- Content, site, and dependency analysis
- Document library, list, and workflow migrations

Governance, Integration & Identity

Manage the Integration of Google and Microsoft collaboration services with enterprise systems such as:
- Identity platforms (Microsoft Entra ID / Azure AD, Active Directory, SSO)
- Line-of-business and SaaS applications
- Third-party migration and governance tooling (e.g., Sharegate, Metalogix, AvePoint)
- Microsoft Graph, REST APIs, and connectors
- Security, networking, and application teams
- Collaboration governance, naming, and lifecycle standards

Application & End-User Support

Manage solutions deployed on:
- Google (Workspace and sites) and Microsoft SharePoint
- Google Meet and Microsoft Teams
- Google Looker/Sheets and Microsoft Power Platform (Power Apps / Power Automate)
- Google Drive and Microsoft OneDrive
Manage business teams and developers with:
- Site and environment provisioning
- Deployment and release of apps and flows
- Performance, reliability, and adoption tuning
- Review solution designs for scalability, security, compliance, and supportability

Reporting & Analytics (Strong Plus)

Support reporting and analytics capabilities such as:
- Google Looker and Power BI dashboards and reports
- Google and Microsoft usage and adoption reporting
- Google Workspace/Sites/Meet and Microsoft SharePoint/Teams analytics
- Google Dataverse / SharePoint list data sources
- Dashboards, KPIs, and SLA / Incident and problem-management reporting
- Collaboration data governance, access controls, and performance tuning

SAIC® is a premier mission integrator focused on advancing the power of technology and innovation to serve and protect our world. Our robust portfolio of offerings across the defense, space, intelligence, and civilian markets includes secure high-end solutions in mission IT, enterprise IT, engineering services, and professional services. We integrate emerging technology, rapidly and securely, into mission critical operations that modernize and enable critical national imperatives.

We are approximately 23,000 strong; driven by mission, united by purpose, and inspired by opportunities. SAIC is an Equal Opportunity Employer. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $7.3 billion. For more information, visit saic.com. For ongoing news, please visit our newsroom.

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