Sales & Customer Service Representative
Samsonite · Hong Kong
於客戶服務中心向顧客提供產品資料及服務詳情，並協助完成銷售
解答顧客有關產品查詢、使用指引、保養資料及售後服務相關事宜
處理售後服務交易，包括安排送貨及換貨事宜
透過不同溝通渠道提供專業的銷售及售後支援
協助處理一般行政工作，包括庫存及產品資料更新，以及維持客戶服務中心之整潔
跟進維修查詢、維修進度及相關安排
執行管理層指派的其他工作
Who we are:
Samsonite is the worldwide leader in superior travel bags, luggage, and accessories combining notable style with the latest design technology and the utmost attention to quality and durability. For more than 100 years, Samsonite has leveraged its rich heritage to create unparalleled products that fulfill the travel lifestyle needs of conscious movers everywhere. With a portfolio of brands including Samsonite, Tumi, American Tourister, High Sierra, Gregory, Hartmann, and Lipault Paris, our products are sold in over 100 countries in North America, Asia, Europe and Latin America through our company-operated retail store, websites and a variety of retail partners.