Manager, Operations

Samuel, Son & Co. · Brantford

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Principle Accountabilities

• Provide leadership in maintaining Samuel policies, values, and operational standards throughout SMB.
• Ensure Safety, Quality, and Productivity remain the highest priorities across all plant activities.
• Foster a strong and engaged team culture by promoting accountability, inclusion, collaboration, and respect in alignment with Samuel's values.
• Establish and maintain a high-performing workforce through effective hiring, onboarding, training, coaching, performance management, and the application of progressive discipline when required.
• Ensure appropriate manpower levels are maintained to support customer demand, production schedules, and equipment capacity requirements.
• Ensure Supervisors are effectively utilizing resources, equipment, and personnel to achieve safe, efficient, and cost-effective operations.
• Monitor inventory levels of plant and office supplies, reviewing usage and pricing regularly to ensure cost-effective purchasing and uninterrupted operations.
• Conduct regular plant and safety meetings, maintaining open communication with plant staff and supervisors to support safe and efficient operations.
• Ensure compliance with all applicable quality standards, environmental management system requirements, health and safety regulations, and company policies.
• Report operational performance indicators and key plant metrics to the Director of Operations.
• Lead capital projects required to maintain or improve plant operations, from capital request initiation through project completion.
• Collaborate across departments and foster a culture of open communication, teamwork, and continuous improvement.
• Responsible for achieving operational cost, productivity, and throughput targets.
• Maintain and improve customer quality satisfaction in partnership with the SMB Quality Department.
• Continuously identify, support, and drive opportunities for process, performance, and operational improvement.
• Perform all other related duties as assigned.

Core Responsibilities 

• Ensure adherence to safety policies and actively promote safe work practices at all times.
• Maintain high standards of housekeeping in accordance with 5S principles.
• Support continuous improvement initiatives that enhance safety, quality, delivery, productivity, and cost performance.
• Conduct all work in a manner consistent with Samuel's values, policies, and operational standards.

Education, Experience & Skills

• Post-secondary diploma or degree in Mechanical Engineering, Industrial Engineering, or a related discipline preferred.
• Minimum 6-8 years of progressive manufacturing operations leadership experience.
• Automotive manufacturing experience preferred.
• Demonstrated success in leadership, workforce development, employee engagement, and team performance management.
• Strong understanding of manufacturing operations, production planning, quality systems, and cost management.
• Working knowledge of 5S, Lean Manufacturing, Continuous Improvement methodologies, and Six Sigma principles is considered an asset.

Location and Reporting Relationship

• The incumbent reports directly to the Director of Operations, Automotive.
• This position is located at Samuel Metal Blanking in Brantford, Ontario.

The expected compensation range for this position is $120,720 - $165,990 annually. This range includes base pay and target variable pay. Actual compensation will depend on factors such as geographic location, skills, education, and experience. We also consider internal equity to ensure fair and consistent pay practices. This range reflects the expected full compensation range for the role; most offers will fall within the range and not at the maximum in order to allow for future growth.

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Samuel is an Equal Opportunity Employer.  In the United States, we utilize E-Verify.

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