Security Command Center Operator - BILINGUAL
Securitas Canada · Ottawa
We are seeking a full-time Security Command Center Operator to join our team.
In this position, you will play a pivotal role in providing for the security and safety of client property and personnel. You will observe and report activities and incidents at the assigned client site and make periodic patrols to check for irregularities and to inspect protection devices.
RESPONSIBILITIES
- Provide excellent customer service to clients and customers.
- Conduct remote patrol, provide access control and respond to emergency situations in an appropriate and timely manner.
- Perform safety and security duties with the highest standards of professionalism and integrity.
- Complete incident reports for security purposes.
- Respond to emergencies and escalate to law enforcement agencies as required.
- Write reports, respond to emails, create access profiles, and all other tasks assigned by the Supervisor.
- Other duties as assigned.
QUALIFICATION:
Bilingual in English and French, strong in both verbal and written.
Availability to work full-time, with rotating shifts of nights, evenings, weekends, and days.
Must have a valid Ontario Security guard license.
Strong observational skills with the ability to detect and respond to security threats.
Excellent communication and interpersonal skills.
Ability to remain calm and composed under pressure.
Proficiency in using security equipment and technology.
Ability to work in a high‑volume and fast-paced work environment, involving constant intercom use, phone calls, and computer-based reporting.
WHAT WE OFFER:
- $25 per hour
- Full benefits package after 3 months
- Pension plan, paid sick days (after 12 months), and free uniforms
- Opportunities for advancement and development within Securitas Canada.
Securitas Canada celebrates diversity, and we welcome and encourage applications from the four designated groups: namely women, aboriginal people, visible minorities and persons with disabilities. Accommodations are available for applicants with disabilities throughout the recruitment process.
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Securitas employees come from all walks of life, bringing with them a variety of distinctive skills and perspectives. United through our common purpose, we provide the security needed to safeguard our clients' assets and people. Our core values - Integrity, Vigilance and Helpfulness - are represented by the three red dots in the Securitas logo. If you live by these values, we’re looking for you to join the Securitas team. Securitas is a global leader in the security industry and has been providing security services since 1899. With over 8,000 employees in 25 District offices across Canada, and 370,000 employees globally, we possess the experience and knowledge to offer a broad range of expert services including: On-site Guarding, Mobile Patrol Guarding, Leading Technology Solutions, Remote Guarding, and Investigations. We value diversity and inclusion and encourage all qualified people to apply.