IT System Engineer

NTT Global Data Centers · Cyberjaya

Make an impact at NTT Global Data Centers

Join NTT Global Data Centers and be part of a team that drives innovation and sustainability in the digital world. With over 150 data centers across more than 20 countries globally, we offer unparalleled opportunities to work on cutting-edge technology and transformative projects. Experience a collaborative, innovative, and inclusive workplace where your ideas are valued, and your growth is supported.

Your role at a glance

We are seeking an experienced and hands-on IT Systems Engineer to join our IT team. The successful candidate will be responsible for supporting, maintaining, and improving the organization's IT infrastructure, ensuring high availability, security, and operational excellence across data centre and enterprise environments.

This role requires strong technical knowledge across servers, virtualization, networking, operating systems, cybersecurity, and cloud technologies. The ideal candidate should be comfortable working in a fast-paced environment, troubleshooting complex issues, and driving infrastructure improvement initiatives.

What we are looking for

Key Roles and Responsibilities:

Manage and support enterprise IT infrastructure, including servers, storage, virtualization platforms, and operating systems.
Administer Windows Server and Linux environments.
Support virtualization technologies such as VMware, Hyper-V, or Nutanix.
Monitor system performance, capacity, availability, and security.
Perform system upgrades, patch management, and vulnerability remediation activities.
Support Active Directory, DNS, DHCP, Group Policy, and identity management solutions.
Manage backup, recovery, and disaster recovery processes.
Support network infrastructure, including switches, routers, firewalls, VPNs, and wireless networks.
Troubleshoot and resolve infrastructure-related incidents and service requests.
Work closely with cybersecurity teams to ensure compliance with security standards and policies.
Participate in infrastructure projects, system migrations, data centre deployments, and technology refresh initiatives.
Maintain technical documentation, standard operating procedures, and system configurations.
Collaborate with vendors and service providers to resolve technical issues and implement solutions.

Required Skills and Experience :

Bachelor’s degree in information technology, Computer Science, Engineering, or related discipline.
Minimum 5–8 years of experience in IT Infrastructure, System Administration, or IT Operations.
Strong knowledge of:
- Windows Server administration
- Active Directory, DNS, DHCP, Group Policy
- VMware, Hyper-V, or other virtualization platforms
- Enterprise storage and backup solutions
- Network technologies (TCP/IP, VLANs, Routing, Switching)
- Firewall technologies such as Palo Alto, Fortinet, or Cisco
- Microsoft 365 and cloud platforms (Azure, AWS, or Google Cloud)
Experience with vulnerability management and cybersecurity best practices.
Good understanding of ITIL processes and service management principles.
Strong troubleshooting and problem-solving skills.
Excellent communication and stakeholder management abilities.

Preferred Certifications :

Bachelor's degree or equivalent in Information Technology or related (or equivalent work experience)
Microsoft Certified Solutions Expert (MCSE)
VMware Certified Professional (VCP)
Cisco Certified Network Associate (CCNA)
Palo Alto Networks Certified Network Security Administrator (PCNSA)
ITIL Foundation Certification
Microsoft Azure Administrator Associate

Who we are

As the third largest data center provider, we operate over 150 data centers in more than 20 countries and regions. We understand that every business – large and small – has its own unique needs and goals. We offer local-to-global data center expertise, aligned with our connected platform of AI-ready data centers to create solutions that enable our clients to seamlessly scale their digital businesses, anywhere and anytime.

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