Duty Manager | The Peninsula Mandurah
Australian Venue Co · Mandurah
Ready to take the next step in your hospitality leadership career?
The Peninsula Mandurah is looking for an experienced and hands-on Duty Manager to join our leadership team on a permanent full-time basis.
Located on the stunning Mandurah waterfront, The Peninsula is a vibrant multi-faceted venue offering quality dining, a lively bar, functions and exceptional hospitality. We're looking for a passionate leader who enjoys leading from the front, thrives in a fast-paced environment and is committed to delivering outstanding guest experiences.
If you're ready to take ownership of your shifts and grow your career with one of Australia's leading hospitality groups, we'd love to hear from you.
What You'll Be Doing
- Leading day-to-day venue operations across food, beverage, functions and gaming.
- Delivering exceptional guest experiences while maintaining high service standards.
- Coaching, developing and motivating front-of-house team members.
- Leading service across busy bistro, restaurant and function operations.
- Supporting labour management, venue presentation and operational compliance.
- Managing cash handling, end-of-day reconciliation and venue reporting.
- Handling customer enquiries and resolving issues professionally.
- Working closely with the Venue Manager to drive operational success.
What We're Looking For
- Previous experience in a Duty Manager or similar hospitality leadership role.
- Proven experience leading and developing high-performing teams.
- Strong customer service focus with a passion for delivering memorable guest experiences.
- Experience working in busy bistro and/or restaurant environments.
- Functions experience is highly regarded.
- Experience in a multi-faceted hospitality venue.
- TAB experience is advantageous but not essential.
- Excellent communication and leadership skills with the ability to motivate and inspire a team.
- Strong problem-solving skills and confidence making decisions under pressure.
- Proficient computer skills.
- Current WA RSA certificate.
What's On Offer
- Permanent full-time position.
- Competitive salary package.
- Ongoing leadership development through our AdVanCe Career Program.
- Career progression across 200+ venues throughout Australia & New Zealand.
- Staff discounts across Australian Venue Co venues.
- A supportive team culture with genuine opportunities to grow your hospitality career.
If you're ready to build your career with one of Australia's leading hospitality groups, apply today and become part of the team at The Peninsula Mandurah!