Operations Team Lead
Stolt-Nielsen · Mandaluyong
Are you as excited as we are when we talk about the storage and distribution of bulk liquids at our state-of-the-art tank containers and terminals located in key markets? Could this be the scene for your next career move? We are currently recruiting for Operations Team Lead to join our STC Operations APAC team.
Stolt Tank Containers (STC) is a leading provider of door-to-door transportation services for bulk- liquid chemicals and food-grade products. With a fleet of more than 45,000 tank containers, STC is the only operator with its own worldwide network of 22 owned and joint venture depots.
What You Will Be Doing
As the Operations Team Lead, you'll lead with exceptional communication, problem-solving, and organizational skills in a dynamic, fast-paced environment. Championing a customer-centric approach, you'll ensure efficient handling of operational activities with a focus on meticulous quality control in import and export processes. You’ll work closely with the Operations Manager to enhance operational efficiency and serve as the main point of contact for operations coordinators during escalations.
Key Responsibilities
- Operational Oversight – Efficiently execute, oversee, and coordinate day-to-day department operations. Equitably distribute workloads, allocate resources, and assign tasks for maximum efficiency: o Monitor team performance against key performance indicators (KPIs), ensuring operations coordinators meet established goals and standards o Identify improvement areas and implement corrective actions, resolving operational issues promptly o Learn from challenges, applying lessons to maintain updated standard operating procedures (SOPs), customer playbooks, and documentation templates o Keep the Operations Manager informed on daily department activities.
- Team Leadership – Cultivate a positive, collaborative team culture: o Conduct regular team meetings to discuss goals, priorities, and challenges, using constructive feedback for continuous improvement o Actively support team members in their growth and goal attainment, recognizing and rewarding individual and team accomplishments o Onboard new employees and serve as a coach for successful training adoption and implementation, providing training on work processes and customer specifics.
- Exemplify Leadership – Champion the execution of operational activities, leading by demonstrating strong work ethics and commitment to team goals: o Stay updated on new digital tools and system updates o Ensure effective communication of operational updates, facilitating communication between team members and other departments o Be approachable and available to address concerns or questions
- Compliance & Safety – Contribute to identifying root causes and implementing corrective and preventive actions in events: o Uphold compliance with industry regulations and safety standards, consistently executing activities within STC's quality management system o Act as a key escalation point for internal stakeholders and team members.
Qualifications
- Bachelor's degree with at least 2 years of experience in a similar role or 5 years in a related position within the logistics or shipping industry.
- Strong understanding of logistics operations, shipping processes, and transportation networks within the relevant region.
- Proven ability to lead and develop a high-performing team while fostering a collaborative work environment.
- Excellent English communication skills (additional regional language is an advantage), with the ability to effectively work with suppliers, customers, and cross-functional teams.
- Highly detail-oriented with strong analytical and critical thinking skills to identify issues, resolve problems, and ensure accurate documentation.
- Collaborative team player with the ability to build positive working relationships and contribute to shared goals.
What We Offer
- You will be part of an international organization with opportunities for personal growth.
- Competitive pay, perks and benefits package.
- Hybrid work set-up.
How To Apply
- Submit your application online. Don't forget to attach an updated copy of your CV.
- We will invite you for initial assessment if you qualify for the role. The Predictive Index test is part of the application process.
- After the initial assessment, there will be a final interview with the Hiring Manager/s.
Got questions about the process? Contact Arjay Angel (a.angel@stolt.com).
Disclaimer for recruitment agencies
We don’t accept any unsolicited applications or CVs from recruitment and selection agencies.
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