Key Account Manager

Pierre Fabre · Athens

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We are Pierre Fabre Greece, an affiliate of Pierre Fabre Group . 

Pierre Fabre is the 2nd largest dermo-cosmetics laboratory in the world and the 2nd largest private French pharmaceutical group. 

Pierre Fabre, which has always been based in the Languedoc-Roussillon-Midi-Pyrénées region in southern France, has subsidiaries in 43 countries and distribution agreements in over 130 countries. Pierre Fabre Laboratories employs some 13,000 people worldwide. 

The company's products represent a continuum ranging from prescription drugs, dermo-cosmetics (Avène, Ducray, A-Derma...), to consumer health care (family health care, oral care and natural health) and oncology.

Your mission

The Key Account Manager (KAM) is responsible for driving commercial execution and business growth within the cosmetics retail channel. This role focuses on sales performance, promotional excellence, and brand visibility, contributing to the expansion of the company’s cosmetics portfolio and strengthening customer relationships.

The KAM plays a pivotal role in implementing commercial strategies, executing in-store initiatives, and ensuring consistent collaboration between internal teams and retail partners to deliver sustainable growth and superior customer engagement.

1. Account Management & Customer Relationships

• Build and maintain strong, long-term relationships with cosmetics retail customers, ensuring alignment on business goals and promotional priorities.
• Act as the main point of contact for cosmetics stores, addressing inquiries, operational needs, and partnership opportunities.
• Implement commercial agreements, trade terms, and promotional calendars in coordination with the NKAM.

2. Commercial Execution

• Execute in-store promotional and merchandising activities to enhance visibility and sell-out performance.
• Ensure accurate implementation of commercial strategies, including product listings, pricing, and planograms.
• Support the rollout of marketing and trade marketing initiatives in alignment with brand guidelines.
• Monitor and assess in-store execution quality and recommend improvements to maximize effectiveness.
• Ensure product availability and efficient order fulfillment

3. Market Analysis & Insights

• Collect and analyze market feedback, consumer trends, and competitor activities to identify new business opportunities.
• Provide regular insights and reports to management on market dynamics, pricing trends, and customer preferences.
• Support data-driven decision-making through accurate sales tracking and post-promotion analysis.

Qualifications & Experience

• Education: Bachelor’s degree in Business Administration, Marketing, or related field; a Master’s degree is a plus.
• Experience: 2–4 years of experience in Key Account Management, Sales, or Trade Marketing, preferably in the cosmetics, beauty, or FMCG industries.
• Languages: [Insert relevant language requirements — e.g., English (fluent) and local language proficiency].

Skills & Competencies

Technical Skills

• Strong commercial acumen with experience in account negotiation and trade management.
• Proficiency in Excel, PowerPoint, and CRM/ERP systems (e.g., SAP, Salesforce).
• Solid understanding of retail dynamics, merchandising standards, and promotional planning.
• Analytical skills with the ability to interpret sales data and market trends.

Soft Skills

• Excellent communication and interpersonal abilities.
• Strong organizational and project management skills.
• Proactive, results-oriented, and adaptable to changing priorities.
• Strategic thinker with an execution-driven mindset.

Key Performance Indicators (KPIs)

• Achievement of cosmetics sales targets and revenue growth.
• Expansion of brand presence and distribution in cosmetics retail stores.
• Quality, accuracy, and relevance of market insights and competitive intelligence provided.

We are convinced that diversity is a source of fulfillment, social balance and complementarity for our employees, which is why our offers are open to all, without restriction.

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