4LS Support Lead
Nokia · India
We are looking for an experienced 4LS Support Lead with 12+ years of experience supporting cloud-native, distributed, and observability applications in mission-critical production environments. The role requires very good expertise in advanced troubleshooting across applications, microservices, Kubernetes platforms, infrastructure, networking, databases, and observability stacks, with the ability to lead critical incident recovery, perform deep Root Cause Analysis (RCA), and drive corrective and preventive actions as the highest technical escalation point. The role requires participation in a 24x7 rotational shift model supporting global customer deployments and critical escalations.
Nokia is a global leader in connectivity for the AI era. With expertise across fixed, mobile and transport networks, powered by the innovation of Nokia Bell Labs, we’re advancing connectivity to secure a brighter world.
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If you’re interested in this role but don’t meet every listed requirement, we still encourage you to apply. Unique backgrounds, perspectives, and experiences enrich our teams, and you may be just the right candidate for this or another opportunity.
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