Quality Assurance Manager
G MASS Consulting · London
Our client, a leading UK wealth manager serving affluent and high-net-worth customers, is seeking an experienced QA Manager to lead quality assurance across its technology estate.
The role will establish a consistent approach to testing across customer-facing digital products, internal platforms and third-party systems. Working closely with technology, product and business teams, the QA Manager will ensure that changes are delivered safely, efficiently and to the standards expected within a regulated wealth-management environment.
This is a hands-on role, combining ownership of the QA approach with direct involvement in business-critical projects and releases.
Key Responsibilities:
- Own and develop the organisation’s QA and testing strategy, standards and processes
- Lead functional, integration, regression, user acceptance and non-functional testing
- Develop test plans, acceptance criteria and quality gates for technology releases
- Build and improve test-automation capability
- Embed quality assurance throughout the software-development lifecycle
- Work with technology and business teams to identify risks, defects and dependencies early
- Coordinate user acceptance testing and manage defects through to resolution
- Provide clear reporting on release readiness, testing outcomes and quality risks
- Ensure effective testing of integrations and data flows between internal and third-party systems
- Support the safe adoption of Microsoft Copilot, including testing AI-enabled workflows, outputs and controls
- Oversee the quality of delivery from external technology providers
- Support incident reviews and drive continuous improvement across testing and release processes
Requirements
- Strong experience in QA or software testing within wealth management, banking or another regulated financial-services environment
- Experience owning or developing a QA and testing strategy
- Strong knowledge of functional, integration, regression and user acceptance testing
- Experience testing customer-facing platforms, APIs, system integrations and data flows
- Experience implementing or improving test automation
- Good understanding of Agile delivery, DevOps and CI/CD practices
- Experience working with third-party technology providers
- Strong understanding of operational risk, information security and data protection
- Ability to communicate technical issues clearly to business and senior stakeholders
- A pragmatic, hands-on approach, balancing delivery speed, customer experience and risk
- Experience testing or embedding Microsoft Copilot or other enterprise AI tools would be advantageous
Benefits
Length: 6-month contract