Relationship Manager - Retail Sales - Housing - EM - AFH - Direct Channel - Sales - Chennai - Tamabaram - JM
Tata Capital · Tamil Nadu
Job Dimensions
- Responsible for handling team: No
- Roles reporting into this role(Direct/Indirect):
- Contact or Interaction with:
- 1) Customers
- 2) Channel Partners & Vendors
- 3) Builders
- 4) Internal Sales team
- Travel Required: Yes
- Position Type: Full time
- Process Owner: 1. Sales
- Job Purpose
- To drive sales and ensure business targets are achieved. To build strong relationships with prospective clients so as to ensure business continuity
Responsibilities
Core Responsibilities:
- o Aggressively drive the sales numbers and achieve the business targets for home loans and through cross selling while continuing to enhance and upgrade the client relationships.
- o Retain and expand the company's base of customers for home loan and LAP channel so as to ensure repeat business or referrals
- o Maximize sales through a network of DSA by effectively managing connector and builder relationships to ensure strong business
- o Develop and maintain strong liaisons with the clients for repeat business or referrals.
- o Maximize number of APFs and increase penetration in the approved APF projects.
- o Identify and develop new builder/channel relationships so as to penetrate new markets and thereby increase business.
- o Ensure the files are processed from login stage to disbursement and liaise with internal departments (Operations and Credit) for completion.
- o Sales Planning and Team Management
- o Optimize team productivity by effectively managing the team of relationship managers so as to assure achievement of team results and thereby meet the business targets and profitability of the area
- o Align with the team on ground lead generation activities for Sales.
- o Lead and supervise the team of relationship managers for the implementation of the growth agenda through appropriate training, motivation and deployment strategies
- o Industry & Governance
- o Constantly keep abreast of market trends and competitor intelligence so as to build and develop effective sales and marketing strategies
- o Use understanding of the markets / competition / process and products available in the markets to provide positive feedback to the central product and policy team to stay ahead in the market.
- o Ensure compliance to all Audit / NHB regulations as well as processes, policies and reports as per company designed systems.
Job Qualifications
- Graduate : Yes
- Masters/Postgraduate: Preferred
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