Senior Operations Business Analyst (2nd shift)
QVC · Kraków
Working at QVC Group means joining a live social shopping company with incredible teams, ambitious projects and amazing careers.
QVC Group, Inc. is a Fortune 500 company with six leading retail brands - QVC®, HSN®, Ballard Designs®, Frontgate®, Garnet Hill® and Grandin Road.
Currently, we are looking for:
Senior Operations Business Analyst (2nd shift)
Your Opportunity, Your Team
The Senior Operations Business Analyst supports QVC Group, and helps drive better operations and supply chain decisions through advanced analytics, forecasting insights, and data-led problem solving.
In this role, you’ll work on complex operational challenges that directly influence forecasting, inventory decisions, supply chain performance, and business outcomes. You’ll turn large, complex datasets into clear insights, practical recommendations, and scalable analytical solutions that help teams make faster, smarter decisions.
You’ll partner with cross-functional stakeholders and senior leaders across the business, while working independently on high-impact initiatives. This is a strong fit for someone who brings deep analytical expertise, operates with ownership, and wants to apply advanced analytics to real operational and supply chain questions.
Where You'll Work
This role is hybrid and will require you to be onsite at Wielicka 30, Kraków several days per month (onsite days are predetermined and standard across the company).
This role requires you to work 2nd shift hours aligned to the US business day, with a typical start time of around 1:00 p.m.
What You'll Do
Build advanced analytical models to improve forecasting, inventory placement, and supply chain performance
Design and automate recurring predictive and prescriptive reporting to support operational decision-making
Analyze large, complex datasets and translate findings into clear recommendations for business stakeholders
Partner with cross-functional teams to identify opportunities to improve efficiency, quality, and operational outcomes
Support high-impact initiatives across operations and supply chain by connecting business needs, data, and analytical solutions
Prepare clear, executive-ready insights and materials for business reviews and leadership discussions
Identify risks, surface improvement opportunities, and recommend practical solutions to complex business problems
Share analytical best practices and support less experienced analysts as a subject matter resource
What You'll Bring
5+ years of experience in business analysis, operations analytics, or supply chain analytics
Advanced SQL skills and strong experience with data modeling
Hands-on experience with Python, R, or a similar programming language
Strong knowledge of supply chain and operations concepts, including forecasting and inventory management
Experience solving complex business problems using analytics, modeling, and structured thinking
Ability to communicate clearly in English and present insights to senior stakeholders
Ability to work independently and manage complex work with a high level of ownership
Availability to work 2nd shift hours aligned to US working hours
Nice to have:
Experience with machine learning models in operations or supply chain.
Experience working in large, global organizations.
What We Offer
Hybrid work model combining office & remote work
Private medical care
Life insurance
Access to the MyBenefit platform (Multisport included)
Eye-care reimbursement
Company performance-related bonus
Referral program with a financial bonus
1 extra day of annual leave for company-driven initiatives
Mental health support line for you and your relatives
Attractively located office with free parking space for employees
Whistleblower Protection Act
Posiadamy procedurę zgłoszeń wewnętrznych, która umożliwia dokonywanie zgłoszeń o naruszeniu prawa w ramach zakresu wskazanego w ustawie o ochronie sygnalistów. Zgłoszeń można dokonywać korzystając z dedykowanego kanału dostępnego pod adresem: qvcgroup.ethicspoint.com
We have an internal reporting procedure that allows for reporting of violations of law within the scope indicated in the Whistleblower Protection Act. Reports can be made using a dedicated channel available at qvcgroup.ethicspoint.com
Our Total Rewards package includes benefits you’ll love such as competitive compensation, paid time off, an employee assistance program, parental leave, paid volunteer hours, and amazing company discounts! In our US market, you can also expect health care benefits starting on day 1, 401(k), and tuition reimbursement benefits.
QVC Group is committed to inclusion and belonging for all and ensuring that our workplace provides equal employment opportunities for all team members and candidates and complies with all applicable federal, state, and local laws and regulations. As an equal opportunity employer, QVC Group is committed to a barrier-free employment process. If you need reasonable accommodations/support throughout, please contact us at workwithus@qvcgrp.com for assistance.
If provided, salary ranges are a general guideline only, and actual salaries will vary and are based on factors such as a candidate's qualifications, skills, experience, and geographic location as well as business and market conditions.