Associate Consultant-Benchmarking
The Hackett Group · Telangana
Responsibilities
- Understand the values and vision of the organization and align the activities accordingly
- Protect the Intellectual Property
- Adhere to all the policies and procedures
- Should be aware of the functional benchmarking product, process definitions and use of the tools and commands
- Demonstrate an understanding of Hackett capabilities associated with the primary and secondary benchmarking products
- Develop positive working relationship with Business Advisor and US/Europe/Australia internal clients
- Work with other line functions to collect or provide relevant data
- Understand the delivery process and participate in the client related support services Location structure development, Login/Password resets, initial testing of any customized tool being used, etc.
- Assist team members/clients in reviewing, refining and articulating enquires/requests and projects
- Prepare project related materials & custom tools that are used in project delivery
- Prepare and deliver draft presentations for stakeholder surveys and process/functional benchmarking results
- Prepare and deliver benchmarking data validation material
- Validate the appropriate changes identified in the scrub letter made by the client in the database
- Create an error-free structured end products such as presentations, spreadsheets etc.
- Complete ad hoc knowledge building and business development projects as necessary
- Tool testing and providing input into product development as requested
Essential Skills
Job
- Experience in customer relationship management using highly professional verbal and oral communication skills
- Should have knowledge on quantitative/ data analytics and research skills with exposure to primary and secondary research
- Should be organized and focused on delivering tasks within defined deadlines
- Must be dynamic, flexible and possess perseverance skills
Personal
- Should have understanding of business objectives and organization structure
- The candidate must have strong work ethics and trustworthiness
- The candidate should possess attention to detail and maintain confidentiality and integrity
- Must be highly collaborative and team oriented with commitment to excellence
Preferred Skills
Job
- Must be proficient in Microsoft Office (Advanced)
- Should have knowledge on online data collection tools
- Self-motivated, fast learner with the ability to operate independently
- Must have interest and knowledge on SG&A activities across different industries
Personal
- Ability to work under pressure to achieve the multiple daily deadlines for client deliverables with a mature approach
- Negotiation and persuasion skills are required to work with partners and implement changes
- A very inquisitive mind that can factor in several variables acting on the situation