Operations Manager
Global Medical Virtual Assistants · Remote · $1,800/month (stated in the posting)
The Operations Manager is responsible for ensuring that a high standard of service is delivered to clients through the effective and efficient use of strategies and other resources. You must apply a wide range of tools to plan, analyze, and oversee the department’s performance to ensure development.
TASKS:
- Helping in promoting the company culture that encourages top performance and high morale
- Developing and leading the top-performing teams by extensive and consistent coaching
- Ensuring internal processes are being implemented and adhered to by performing quality control and monitoring KPIs
- Training and supporting the operations planning process, ensuring that all team members are equipped to perform the job
- Planning and executing strategic initiatives to achieve growth through customer focus and collaboration, driving revenue volume through targeted business plans
- Creating and monitoring projects for the team while supporting the CEO and the executive team’s vision and process ideals
- Supporting all functions of the business to work together
QUALIFICATIONS:
- At least 3-5 years of proven experience as an Operations Manager
- Experience working remotely is Highly Preferred
- Excellent Interpersonal skills – ability to build relationships quickly; to gain respect and influence with key clients or internal business contacts
- Ready to handle a myriad of tasks depending on business needs
- Highly proficient in the English Language (Both written and oral)
- Intermediate skills with Microsoft Office Systems and GSuite
- Strong analytical and project management skills with a focus on flawless execution and attention to detail
- US Healthcare Experience is a Must
- Medical experience is preferred
- Open to working night shifts
Requirements
MINIMUM SYSTEM REQUIREMENTS:
- PRIMARY SYSTEM
- Computer Processor: Intel Core i5-6000 (6th Gen or higher) or AMD Ryzen 5 or higher
- Computer Memory/RAM: 8.00 GB
- Computer Operating System: At least Windows 11 64-bit or macOS Ventura
- Headset: Any USB-type headset with noise-cancelling feature
- Camera: Capable of a clear and crisp video output
- BACK-UP SYSTEM
- OPTION 1 (BACKUP SYSTEM):
- Computer Processor: Intel Core i5-6000 (6th Gen or higher) or AMD Ryzen 5 or higher
- Computer Memory/RAM: 8.00 GB
- Computer Operating System: at least Windows 11 64-bit or macOS Ventura
- Headset: Any USB-type headset with noise-cancelling feature (Optional)
- OPTION 2 (POWER SUPPLY - UPS):
- Must be capable of powering your work station for at least 3 hours
- Typically a device with 240Wh or higher will be sufficient
- Must be capable of accepting all the plugs required to maintain the primary device and work environment (device, monitor, modem, cell phone if using as internet backup)
- PRIMARY INTERNET CONNECTION
- DSL / Fiber Connection - Minimum of 100mb/s contracted
- BACK-UP INTERNET CONNECTION
- Minimum of 20mb/s (Cell)
RECOMMENDED SYSTEM REQUIREMENTS
- PRIMARY SYSTEM
- Computer Processor: Intel Core i7 and i9 Core or Core Ultra or AMD Ryzen 7 or higher
- Computer Memory/RAM: 16.00 GB
- Computer Operating System: At least Windows 11 64-bit or macOS Tahoe
- Headset: Any USB-type headset with noise-cancelling feature
- Camera: Capable of a clear and crisp video output
- BACK-UP SYSTEM
- OPTION 1 (BACKUP SYSTEM):
- Computer Processor: Intel Core i7 and i9 Core or Core Ultra or AMD Ryzen 7 or higher
- Computer Memory/RAM: 16.00 GB
- Computer Operating System: At least Windows 11 64-bit or macOS Tahoe
- Headset: Any USB-type headset with noise-cancelling feature
- Camera: Capable of a clear and crisp video output
- OPTION 2 (POWER SUPPLY - UPS):
- Must be capable of powering your work station for at least 3 hours
- Typically a device with 240Wh or higher will be sufficient
- Must be capable of accepting all the plugs required to maintain the primary device and work environment (device, monitor, modem, cell phone if using as internet backup)
- PRIMARY INTERNET CONNECTION
- DSL / Fiber Connection - Minimum of 500mb/s contracted
- BACK-UP INTERNET CONNECTION
- Minimum of 20mb/s (Cell or wired)
Benefits
RATES AND REWARDS:
- Rate is as high as $1800 (USD) monthly
- Employment Type: Independent Contractor
- Free Training
- Paid Time Offs
- HMO Coverage
- Performance-Based Increase
- Permanent Work From Home