Program Manager - HR
R1 RCM · Gurugram
Manager - HR, (Workday | Time Tracking & Absence)
R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems, and medical groups. We combine the deep expertise of a global workforce of revenue cycle professionals with the industry’s most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation, and workflow orchestration.
With over 30,000 employees globally and a strong presence in India (17,000+ employees across Delhi NCR, Hyderabad, Bangalore, and Chennai), we foster an inclusive culture where every team member feels valued and empowered. Our mission is to transform the healthcare industry by driving efficiency and improving outcomes for healthcare providers.
Location
Gurugram / Noida / Hyderabad / Bangalore / Chennai
Role Overview
Operating in a captive set-up, the Manager – HR (Workday) will act as a functional Subject Matter Expert (SME) for Time Tracking and Absence, partnering with global HR, Payroll, and business stakeholders.
This role will be responsible for designing, configuring, and optimizing Workday solutions, ensuring compliance, seamless integration, and high-quality delivery across global operations. The individual will also serve as a functional lead for the Time & Absence workstream, driving governance, best practices, and continuous improvements.
Key Responsibilities
1. Time Tracking & Absence Management
Configure and maintain leave types, time off plans, accrual rules, and entitlement policies in Workday
Design and implement time tracking frameworks, including: Time Entry Codes Time Entry Templates Time Calculations and validations
Ensure accurate time capture, approvals, and reporting across geographies
Drive enhancements to improve employee and manager experience
2. Workday Configuration & System Management
Analyze, design, and maintain Workday configurations across modules
Serve as a functional lead for Time Tracking & Absence modules
Maintain the Workday platform with focus on: Business process configuration Security administration (domain & BP policies) Reporting (simple, advanced, composite, scheduled) Data loads, audits, and system integrity
Hands-on experience with Enterprise Interface Builder (EIB) for mass data loads
3. Payroll & Benefits (Good to Have)
Support configuration of: Earnings, deductions, and pay components Benefit plans and eligibility rules
Ensure seamless integration between time tracking, absence, and payroll systems
Partner with Payroll teams to ensure accurate pay outcomes and compliance
4. Compliance & Governance
Ensure adherence to global payroll regulations, statutory leave policies, and labor laws
Align configurations with audit, compliance, and internal governance standards
Drive structured change management, regression testing, and release governance
5. Implementation & Delivery
Lead/support end-to-end Workday implementations and enhancements, including: Requirement gathering and solution design Prototyping and stakeholder validation Testing (SIT/UAT) and defect resolution Production deployment and hypercare support
Partner with global teams to deliver scalable and standardized HRIT solutions
6. HRIT Functional Expertise
Manage and enhance: Business Process Frameworks Security configuration Reporting and analytics Data conversion and migration
Provide functional advisory and recommend best-in-class Workday practices
7. Stakeholder Collaboration
Act as a trusted advisor to HR, Payroll, and leadership teams
Communicate effectively across all levels of the organization
Collaborate with global teams across time zones (including US support, as needed)
Requirements
Bachelor’s degree in HR, IT, Business, or related field
6–8 years of overall experience, with minimum 5+ years in Workday
Strong experience in Workday Time Tracking and Absence, Payroll modules
Hands-on experience in Workday configuration, security, reporting, and EIB (mass loads)
Experience in Workday implementations (end-to-end lifecycle)
Strong understanding of HR processes and HCM modules (Core, Time, Absence)
Excellent communication and stakeholder management skills
Preferred Qualifications
Experience in Payroll and Benefits configuration (Workday or equivalent)
Exposure to multi-country HR operations and compliance frameworks
Workday certifications (Time Tracking / Absence / HCM)
Experience in Workday interface support
Skills & Competencies
Workday HCM & Cloud Applications expertise
System configuration and systems analysis
Reporting and data analytics
Root cause analysis and problem-solving
Knowledge of SaaS-based HR systems architecture
Strong governance and delivery-oriented mindset
Success Metrics
Accuracy and compliance of time & absence configurations
Reduction in payroll discrepancies linked to time data
Stakeholder satisfaction and solution adoption
Timely delivery of implementations and enhancements
Working in an evolving healthcare setting, we use our shared expertise to deliver innovative solutions. Our fast-growing team has opportunities to learn and grow through rewarding interactions, collaboration and the freedom to explore professional interests.
Our associates are given valuable opportunities to contribute, to innovate and create meaningful work that makes an impact in the communities we serve around the world. We also offer a culture of excellence that drives customer success and improves patient care. We believe in giving back to the community and offer a competitive benefits package. To learn more, visit: r1rcm.com
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