Sr Accounts Payable Specialist, Invoice Issue Resolution, Full Time, Hybrid
UC Health · Cincinnati
UC Health is hiring a full-time Senior Accounts Payable Specialist – Invoice Issue Resolution.
The Senior Accounts Payable Specialist - Invoice Issue Resolution is responsible for making sure supplier invoices are reviewed, resolved, and paid accurately and on time. This position investigates invoice problems, works with suppliers and internal teams to resolve issues, and helps prevent payment delays.
The ideal candidate is organized, detail-oriented, comfortable solving problems, and able to communicate effectively with both internal teams and external suppliers.
Key Responsibilities
Resolve Invoice Issues
- Review invoices and identify issues that may delay payment.
- Investigate and resolve problems such as incorrect pricing, missing information, purchase order issues, receiving discrepancies, or billing errors.
- Work with suppliers, employees, Supply Chain, Operations, and other departments to resolve invoice issues.
- Follow up on outstanding issues until they are resolved.
- Give priority to supplier accounts that may be placed on credit hold or are considered critical to UC Health operations.
- Respond to supplier questions about invoices, payments, and account issues.
Manage Invoice Payments
- Review and process supplier invoices accurately and in a timely manner.
- Verify purchase orders, receiving information, pricing, payment terms, and supporting documentation.
- Monitor unpaid and aging invoices and take action to prevent payment delays.
- Review supplier statements and compare them with UC Health records to make sure invoices and payments are properly accounted for.
- Help resolve outstanding balances and payment discrepancies.
Communication and Customer Service
- Maintain professional and positive relationships with suppliers.
- Communicate clearly with suppliers and internal departments about invoice and payment issues.
- Serve as a point of contact for more complex or escalated accounts payable questions.
- Keep appropriate teams informed about issues that could affect supplier relationships or business operations.
Accuracy, Compliance, and Controls
- Follow UC Health policies and established accounts payable procedures.
- Ensure invoices and payments are processed in accordance with accounting requirements and internal controls.
- Maintain accurate records and documentation.
- Support audits and provide information or documentation as needed.
- Help support month-end activities related to accounts payable.
Process Improvement
- Identify recurring invoice problems and recommend ways to prevent them.
- Help improve accounts payable processes to make them more efficient and reduce errors.
- Work with other departments to improve communication and resolve issues more effectively.
- Participate in special projects and other accounts payable activities as assigned.
What You'll Bring
- Strong attention to detail and accuracy.
- Excellent problem-solving and organizational skills.
- Ability to manage multiple priorities and meet deadlines.
- Strong written and verbal communication skills.
- Ability to work effectively with suppliers and employees across different departments.
- Ability to investigate problems, identify solutions, and follow issues through to completion.
- Experience with accounts payable, invoice processing, vendor accounts, or a related accounting function.
- Ability to work independently while also collaborating effectively with a team.
Why This Role Matters
This position plays an important role in keeping supplier payments accurate and on time. By identifying and resolving invoice issues quickly, the Senior Accounts Payable Specialist - Invoice Issue Resolution helps maintain strong supplier relationships and supports the day-to-day operations of UC Health.
Location: UC Health/ Hybrid Department: Accounts Payable Hours: 40 Shift: 1st