Case Manager
Rolls-Royce · Derby
Job Description
Case Manager
Derby, UK
Derby/Hybrid – minimum 3 days on site per week
Why join Rolls-Royce?
At Rolls-Royce we are proud to be a business that has truly helped to shape the modern world and are committed to always being a force for progress; powering, protecting, and connecting people everywhere.
By joining Rolls-Royce, you'll have the opportunity to work on world-class solutions, supported by a culture that believes individuality is our greatest strength, and all perspectives, experiences and backgrounds help us innovate and enable our high-performance culture.
Position Summary
An exciting opportunity has arisen for a Case Manager to join the team in the UK.
Provide specialist advice to Senior Leaders in HR and the business on all aspects of case management, support the case team with managing cases and expert advice. Supporting the management of Early Conciliation and Tribunal Claims, including representing the company at tribunal hearings. Drive timescales, improvement activities and procedure changes including requirements in relation to the rights bill changes.
You will use several tools to support you in the role such as Company Policies, Workday, and IT platforms. You will be required to manage end to end processes, provide the business with key insights and action plans to address trends and areas for improvement. You will support a programme of work to upskill people leaders and provide support and guidance as required.
What you will be doing:
- Conduct investigations and support disciplinary hearings under the Disciplinary Procedure and supporting People Leaders with Grievances raised by Employees
- Support people leaders with conflict issues and driving a speedy resolution
- Help manage the end-to-end process for tribunal claims and requirements for early conciliation
- Train, support, and guide leaders in all aspects of Case Management
- Produce Trends and Analysing data for all Business area on various Employee Relation aspects
- Responsible for identifying lessons learnt on all processes and identifying and implementing improvements
- Driving compliance and continuous improvement in all relevant policies, procedures and practice
- Identify legal challenges and resolutions
- Identify policy and procedure changes based on legal updates
Position qualifications:
- Degree qualified in a Business or HR Discipline or equivalent experience
- Extensive Experience in managing tribunal claims, discipline, grievance, and conflict issues through the process
- Case Management experience
Preferred requirements:
- Articulate, numerate with the ability to manipulate, and present data as required
- Comfortable around key tools including Excel, PowerPoint, Word
- Good working knowledge of HR processes and the relevant IT systems to support those processes, Workday would be an advantage
- Well-developed customer and relationship management skill set
- Ability to influence people leaders effectively in a business environment
- Problem solving approach to process improvement
Regional Benefits
- Generous Annual Leave
- Retirement Savings through the Rolls-Royce Retirement Savings Trust
- Group Life Assurance provides for a lump sum benefit if you die whilst employed by Rolls-Royce
- Group Income Protection provides an income in the event that you are unable to work due to illness or injury
- Your Shares: Matched is a simple way to own Rolls-Royce shares and invest in our future, together. Buy one share, get one free! Rolls-Royce | Your Shares: Matched
- Digital GP provides a convenient way for you to access GP consultations
Our vision is to ensure that the excellence and ingenuity that shaped our history continues into our future. Our multi-year transformation programme aims to turn Rolls-Royce into a high-performing, competitive, resilient, and growing company. Join us, and it can be your future vision too.
Rolls-Royce are committed to being a respectful, inclusive, and non-discriminatory workplace where individuality is valued, diverse perspectives fuel innovation, and everyone can thrive.
Closing Date: 29/09/2026
As part of our selection process, candidates in certain locations may be asked to complete an online assessment, which can include cognitive and behavioural aptitude testing relevant to the role. If required, full instructions for the next steps will be provided.