Intern, Customer Account Management
Rolls-Royce · Singapore
Job Description
Duration: January to May/June 2027
Allowance: SGD 650 – SGD 1,800 (dependent on level of education)
Location: Seletar, Singapore
At Rolls-Royce we are committed to always being a force for progress; powering, protecting and connecting people everywhere.
Our Internship programmes are designed to help you build your career from day one. You'll work on meaningful projects, learn from experienced colleagues and develop the skills to make a real impact. That's Infinite Potential.
Role overview:
Support customer account management activities by helping execute account strategies, maintain strong customer relationships, and coordinate commercial and operational objectives. This role assists in contract and account administration, financial planning, revenue and cash management, customer satisfaction initiatives, and the achievement of business growth targets across assigned customer accounts.
What you’ll be doing:
- Supporting the Account Manager/VP Customers in defining and implementing customer account strategies, using the account management process and Customer Hub to integrate all aspects of the Rolls-Royce customer relationship, direct resources, and drive account management discipline
- Supporting the Account Manager/VP Customers with contract and account administration
- Supporting the Account Manager/VP Customers in generating revenue and cash plans, managing cash and profit opportunities and threat mitigation, and coordinating sales and transition targets
- Supporting the account team in building customer relationships, keeping assigned customers informed and representing their needs and views within Rolls-Royce. Helping to foster new airline relationships and grow the Rolls-Royce customer base in your region
- Managing and delivering the financial plan, including debt and payment matters, for your assigned customers
- Supporting the achievement of Customer Satisfaction and NPS targets for your assigned customers
Who we’re looking for:
- A degree in a technical or numerate discipline, or strong relevant experience
- Self-motivated with an ability to work in a multifunctional and multicultural environment
- Planning and programme management experience
- Confident influencing and communication skills with key customer focus
- Broad knowledge of a customer and services organisation is desirable and having worked within an aerospace or aviation industry would be an advantage
- Proficient IT skills, fluent across Microsoft Office suite
- Only candidates with the legal right to work in Singapore will be considered. Please note that applicants without this eligibility will not be considered.
Our behaviours drive us - we put safety first, do the right thing, keep it simple and make a difference. We’ll expect that of you, too.
What we offer:
- Meaningful work from day one, with the support to help you succeed
- A culture that invests in your personal and professional development
- The chance to grow your skills while working on real projects in a global company
Join us and help create the technologies that will shape tomorrow. If you're ready to learn, grow and make a lasting difference from day one, we'd love to hear from you.
Rolls-Royce are committed to being a respectful, inclusive, and non-discriminatory workplace where individuality is valued, diverse perspectives fuel innovation, and everyone can thrive.
Closing date: 15th November 2026