Account Manager Longtail
Glovo
We are looking for an Account Manager to join our team in Zagreb. You will manage a large portfolio of small and medium-sized restaurant partners, helping them grow their business on our platform. This is a hands-on role that requires strong organizational skills, persistence, and a proactive approach. You'll spend a significant part of your day reaching out to partners, making calls, and building relationships.
THE JOURNEY
Manage a portfolio of 100+ small and medium-sized restaurant partners
Conduct regular outreach via phone and email to engage existing and potential partners
Build and maintain relationships with partners, understanding their needs and challenges
Monitor partner performance using data and provide recommendations for improvement
Organize your portfolio effectively to ensure all partners receive appropriate attention
Promote platform features, promotions, and advertising opportunities to partners
Collaborate with internal teams (operations, marketing, support) to resolve partner issues
Meet monthly targets for partner engagement, activation, and revenue growth