WAREHOUSE ASSISTANT (ONLINE BUSINESS/e-COMMERCE)

Watsons · Malaysia

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GENERAL RESPONSIBILITIES

A) PACKER

  1. Understand packing process by category MOI / SOI as per guideline given.
  2. Ensure scan every single item in box to confirm the accuracy is 100% as per picked.
  3. Hourly Productivity needs to be achieved based on type of packing of orders.
  4. Ensure follow the process flow and instruction given by supervisor in daily operation to achieve the capacity.
  5. Checking the condition of products during packing before packing for customers’ orders to ensure quality of orders is fulfilled.
  6. Make sure use sustainable packaging material to protect the parcel in proper way
  7. Report any damaged or defective products during packing to the supervisor on floor
  8. Attach correct AWB and do load ship in rf to complete the packing process
  9. Follow steps for multiple carton AWB process for Lazada order and OP from local docket system

B) PICKER 

  1. Picking orders by category MOI / SOI and by platform OP, SHOPEE, LAZADA & TIKTOK.
  2. Ensure picking in right location, right item, and right quantity to maintain better picking accuracy.
  3. Hourly Productivity needs to be achieved based on type of orders picking.
  4. Ensure to follow the process flow and instruction given by supervisor in daily operation to hit the capacity.
  5. Checking the condition of products during picking before picking for customers’ orders to ensure the quality of orders fulfillment.
  6. Report any damaged or defective products during picking to the supervisor on floor

QUALIFICATIONS, SKILL/EXPERIENCE

  1. Able to read and understand basic English
  2. Excellent written and verbal communication skills.
  3. At least 1 year of working experience in warehouse/e-Commerce operation process
  4. Able to count and read numbers, e.g. 1 until 100
  5. Ability to use handheld barcode scanners and RF system for daily activities
  6. Must have basic computer knowledge and skills
  7. Able to commit for 1-year contract
Watsons Malaysia is part of AS Watsons Group, the world’s largest international health and beauty retailer operating over 16,000 stores under 12 retail brands in 28 markets, with over 130,000 employees worldwide. For the fiscal year 2022, AS Watsons Group recorded revenue of US$22 billion. Every year, we are serving over 5.5 billion shoppers via our O+O (Offline plus Online) technology-enabled platforms.
Watsons Malaysia is the leading health and beauty retailer with more than 650 Watsons stores and growing in the country serving the needs of all Malaysians. Watsons continues to inspire our customers to enjoy life to the fullest and set the standards in the health, wellness, and beauty market, providing personalised advice in health, beauty, and personal care on top of its market-leading product ranges, making customers LOOK GOOD, DO GOOD, FEEL GREAT every day.
Since 2009, Watsons has been the No.1 pharmacy/drugstore brand in Asia Pacific for the 13th year running*. On top of that, Watsons Malaysia won Platinum Award for the Best in Retail Category 2022 by Putra Brands Award, a premier and only brand award in Malaysia voted by Malaysian consumers. Watsons Malaysia is also the No. 1 Retailer Most Preferred Graduates Employers to Work for by Talentbank Graduates' Choice Award 2022.
*Campaign Asia-Pacific “Asia’s Top 1000 Bands online study over 8,000 respondents across 14 markets in Asia Pacific region”.
Warehouse Assistant is responsible to packing and/or picking every single order by scanning in PPM to ensure accuracy of quantity tally with physical picked. They must follow the standard packaging method as per guideline given to maintain quality of packing and to reduce parcel damage during transit.

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