Senior Beauty Expert@ 2258 Sky Avenue 2
Watsons · Kuala Pahang
Sales & Beauty Service:
- Excellent customer service (Smile, Greet & Offer Basket) & always focus on customers entering store.
- Handle customer queries and offer advice professionally.
- Provide beauty services e.g. express makeover, skin check / analysis, hand massage and gift wrapping.
- Achieve sales target set by management and submit daily sales report.
- Promote company products, PWP, Great Deals, Best Buy, & New Item.
- Up selling and Cross selling.
- Support company’s beauty events upon request.
- Stock replenishment & housekeeping (prioritizing BE brands).
- Tester requisition & ensure testers always clean and tidy.
- Sensormatic attachment- skin care and make up valued > than RM50.
- Price update & check actual price with price tag according to promo mechanics.
- Plano & promotion updates.
- Possess necessary professional product knowledge and selling skills.
- Brief CA and management product knowledge after product training.
- Compulsory to attend all products and soft skills trainings.
- Participate in company marketing activities e.g. video/photo shoots etc as & when required
Other Job Roles
- Cashiering as & when required especially during shortage manpower situation.
- Supporting store overall replenishment & housekeeping.
- Assist with online/marketplace item packing for customers e.g. Bright store, Pandamart, GrabMart etc.
Watsons Malaysia is part of AS Watsons Group, the world’s largest international health and beauty retailer operating over 16,000 stores under 12 retail brands in 28 markets, with over 130,000 employees worldwide. For the fiscal year 2022, AS Watsons Group recorded revenue of US$22 billion. Every year, we are serving over 5.5 billion shoppers via our O+O (Offline plus Online) technology-enabled platforms.
Watsons Malaysia is the leading health and beauty retailer with more than 650 Watsons stores and growing in the country serving the needs of all Malaysians. Watsons continues to inspire our customers to enjoy life to the fullest and set the standards in the health, wellness, and beauty market, providing personalised advice in health, beauty, and personal care on top of its market-leading product ranges, making customers LOOK GOOD, DO GOOD, FEEL GREAT every day.
Since 2009, Watsons has been the No.1 pharmacy/drugstore brand in Asia Pacific for the 13th year running*. On top of that, Watsons Malaysia won Platinum Award for the Best in Retail Category 2022 by Putra Brands Award, a premier and only brand award in Malaysia voted by Malaysian consumers. Watsons Malaysia is also the No. 1 Retailer Most Preferred Graduates Employers to Work for by Talentbank Graduates' Choice Award 2022.
*Campaign Asia-Pacific “Asia’s Top 1000 Bands online study over 8,000 respondents across 14 markets in Asia Pacific region”.
Sales & Beauty Service:
Key person in execution of beauty related customer engagements & promote GOB & GOBE products.
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