CI/CD & Release Automation Lead
WTW · Reigate
WTW Insurance Consulting and Technology are embracing Continuous Delivery as part of our Software Development Life Cycle. At the heart of this, we are looking for a talented and experienced SaaS / DevOps Release Manager to join us to help expand and manage our approach, capabilities, tools, and colleagues to deliver agile release management.
This role will be responsible for and lead key aspects of release management including planning, scheduling, communications, team coordination, deployment, and feature release. You will work closely with teams and stakeholders across the business including product management, engineering, and security to lead continuous release plans and establishing continuous improvement practices.
The Role
As a SaaS / DevOps Release Manager, you will:
Release Management & Governance
- Establish and manage modern release practices including quality gates, automated checks, and release readiness criteria
- Ensure alignment with governance, security, and compliance requirements while minimising manual intervention through automation
- Manage risks, dependencies, and release decisions across multiple product teams
DevOps & Automation Enablement
- Drive the adoption of CI/CD pipelines, release orchestration, and infrastructure automation across teams
- Work directly with engineering teams to embed release processes into delivery workflows (e.g. pipelines, GitOps, environment promotion models)
- Identify opportunities to replace manual release activities with automated, repeatable processes
- Support teams in implementing progressive delivery techniques (e.g. feature flags, canary releases, blue/green where applicable)
Tooling & Platform Integration
- Collaborate with platform and engineering teams to align on DevOps tooling, pipeline standards, and release frameworks
- Ensure release processes are integrated into developer tooling and platform capabilities, not operated separately
- Contribute to standardisation of release patterns across SaaS products
Continuous Improvement & Metrics
- Define and track DORA-style metrics (deployment frequency, lead time, change failure rate, recovery time)
- Drive continuous improvement through data-led insights
- Contribute to the evolution of ICT DevOps and SDLC practices
Coaching & Capability Building
- Coach teams on DevOps practices, automation, and modern release approaches
- Help teams transition from manual, process-heavy release management to automated, flow-based delivery
Act as a bridge between engineering, architecture, and governance