Marine Cargo Broker
WTW · New York City
The Marine Cargo Broker supports the day-to-day operations of the Marine Cargo team, assisting with client servicing, insurance placements, renewals, documentation, compliance activities, and system administration. Working closely with brokers, clients, and insurance markets, the role helps deliver timely, accurate, and high-quality outcomes throughout the placement lifecycle.
The Role
Key Responsibilities:
Account Servicing & Placement Support
- Support new business and renewal placements from submission through binding.
- Gather and review risk information and prepare market submissions.
- Liaise with clients and insurers to obtain information and manage outstanding requirements.
- Assist with quotation comparisons, placement documentation, and presentation of terms.
- Monitor placement activities and escalate complex issues when required.
Documentation & Administration
- Coordinate issuance of policies, endorsements, and related documentation.
- Maintain accurate account, policy, and placement records.
- Track outstanding documentation and ensure timely delivery to clients.
- Support account administration, invoicing activities, and resolution of account queries.
Compliance & Systems Management
- Complete required compliance and placement procedures, including market security, sanctions, and internal controls.
- Upload and maintain documentation in company systems, including ECLIPSE.
- Ensure accurate system data entry and support data quality initiatives.
- Escalate compliance concerns and maintain confidentiality of client information.
New Business & Renewal Coordination
- Support brokers throughout renewal and new business cycles.
- Maintain renewal schedules and collect underwriting information.
- Coordinate meetings, proposals, and follow-up actions.
- Assist with RFP responses and placement strategy discussions.
Relationship Management
- Build and maintain professional relationships with clients, insurers, brokers, and colleagues.
- Provide timely updates on placement progress and outstanding actions.
- Contribute to a collaborative, client-focused team environment.