Account Manager, Health & Benefits

WTW · Quận Một

The Role

Be responsible for day-to-day client interaction and follow up to support the client relationship and ensure a smooth client journey during and beyond the placement cycle, including but not limit to designing/obtaining of quotations, explaining insurance terms/conditions, making quotations comparison and giving recommendation to clients
Provide the highest level of customer service to existing and new clients with local and international medical plan, maintaining profitable revenue to achieve renewal target
Work closely with Team Leader to resolve issues specific to the area of focus and identify opportunities for increasing the value of the service to the client(s)
Follow strictly the broking process as guided in the WTW Broking Manual (PFC online)
Manage the preparation of bids and tenders
Proactively participate in complex claim handling cases
Promote the cross-selling and/or up-selling with every renewal client
Other tasks assigned by the Company

This position will be responsible for ensuring delivery of a high qualiy client service and efficiently promoting cross-selling and/or up-selling to achieve both new and renewal targets

More jobs at WTW · Sales & Business Development jobs in Quan 1