Associate Manager - Health & Benefits Consulting
WTW · Houston
As a Health and Benefits Associate Manager you will contribute to a wide variety of projects involving the design, financing, and ongoing management of the full spectrum of health and benefit programs. You will support the project manager on select projects, interface with vendors and key clients internally and externally, create client deliverables, and ensure quality standards are met. You will have the opportunity to significantly grow your health and benefits business acumen as well as your financial, project management and client relationship skills by working on cutting edge projects alongside leaders in the industry.
The Role
Materially contribute to core health and benefits projects involving the design and management of group medical, dental, wellbeing, life, disability and absence management benefits for clients. Responsibilities include:
Partnering with client service team leader to deliver superior project management
Providing superior client service in response to day-to-day service issues and questions (eligibility, carrier coverage and claims issues, compliance, etc.)
Preparation for client meetings (prepare agendas and materials, coordinate resources, etc.)
Supporting vendor procurement, implementation, and optimization activities
Providing benefit enrolment support, including preparing materials and presentations, verifying policy and plan information, and updating internal systems as necessary
Contributing to completion of reports and administrative actions for clients including Form 5500 filings, policy checking and delivery, monthly reporting of client and carrier information, summary plan descriptions and certificates
Supporting client service team leader in benefit plan analysis, design, cost savings and funding strategies
Conducting review of client deliverables to ensure alignment to client objectives, leverage of optimal WTW services and solutions, and adherence to WTW professional excellence standards
Facilitating benchmarking studies and other research; providing value added analyses and summaries
Analyzing and comparing vendor products, services, and contracts
Building relationships internally and collaborating effectively on cross-functional teams