Senior Product & Strategy Analyst, Affinity
WTW · Montréal
We are seeking an experienced candidate that can support our clients in the credit card embedded insurance and travel insurance space, as well as other personal insurance products such as home & auto insurance and creditor insurance. You will work as part of a team that features internal colleagues, clients and other external partners from a range of functional and discipline areas such as product, actuarial, operations, project management, account management, vendor management, etc. Your support includes detailed insurance policy structure and language reviews, market research on insurance coverages and benefits, customer communication reviews, customer experience reviews and research, product development & improvement, and distribution channel development. You will become an expert on market products, trends, developments, capabilities and best practices. Your support will include preparing client materials and presentations, as well as participating in client meetings, presentations and correspondence. You will also have the opportunity to contribute to our business development initiatives and learn about emerging insurance product lines.
We are a unique consulting practice in the Canadian marketplace that focuses on the development of personal insurance solutions. Our clients generally have large customer or membership bases for a core business that is not insurance. Our clients include large financial institutions, retailers, associations, hospitality providers, etc. We work with these clients to develop and optimize program strategies, insurance products and coverages, and customer experience to help drive their core business and growth plans. We help them drive customer/member engagement, retention and business growth. As a Senior Product & Strategy Analyst within our practice, you will be on the front lines of insurance product strategy development and enhancement, new business development, and will be exposed to a variety of lines of insurance business and unique solutions supporting an ever-evolving marketplace.
The Role
Lead insurance product and benefit reviews within consulting engagements
Conduct research and provide analysis, key insights, and recommendations related to product strategy, new product development, channel delivery and/or existing product and policy language review and enhancement assessments
Develop and deliver client materials, product and benefit reviews with supporting market research, presentations, client communications, workplans and etc.
Collaborate with actuarial and analytical team resources to support broader insights into client challenges and opportunities (in conjunction with core strategy, product and consulting engagement and oversight)
Support the overall project management for engagements across the client team to ensure integration of work with team members and that timelines are achieved
Provide ongoing and ad hoc support to other senior consulting team members on various engagements
Identify and implement process and efficiency improvements
Provide support for new business prospecting and research, and the development of proposals