IT Operations & Cyber Lead
Humanoid · London
Here at Humanoid, we believe in a future where robots amplify human potential. That’s why we’ve set out on a mission to build the world’s most capable, commercially-scalable, and safe humanoid robots. We’re bringing that mission to life with HMND‑01 - our rapidly developed humanoid platform being deployed in real industrial environments - and we’re growing the team to take it even further.
About the Role
As IT Operations & Cyber Lead, you will manage Humanoid’s corporate IT environment, ensuring it is secure, reliable, and scalable as the company grows.
This is a hands-on leadership role, combining responsibility for end-user computing, identity and access management, corporate networking, and cyber security operations.
You will partner closely with:
Engineering team, who manage product infrastructure (AWS, CI/CD, robotics environments);
ITSM Lead, who manages service process, management and support
The IT Director, to align on overall strategy, operational reliability, governance, and security maturity with business growth.
What You'll Do
Own Humanoid’s corporate IT environment – covering endpoints, networks, identity, and security – ensuring reliability, scalability, and compliance.
Lead end-user computing and identity management, including device lifecycle, MDM, SSO/MFA, and access provisioning in partnership with ITSM.
Implement, operate and continually improve cyber defences across endpoints and SaaS platforms: vulnerability management, EDR/SIEM, and incident response.
Manage vendors and core infrastructure partners, ensuring cost-effective delivery, timely patching, and contract governance.
Maintain secure, high-performance connectivity for offices, labs, and remote users; coordinate with Engineering on network separation and integration.
Define and enforce IT and security standards, policies, and backup / recovery procedures that meet ISO 27001 / SOC 2 / GDPR expectations.
Monitor and report IT and security health, highlighting risks, incidents, and KPIs to the IT Director, and feed improvements into the IT roadmap.
What We're Looking For
Proven experience leading IT operations and cyber operations in high-growth or technology-driven organisations.
Hands-on expertise in:
Identity & Access Management (Google Workspace, Azure AD, Okta or similar)
Endpoint Management (Intune, Jamf, or similar)
Corporate Networking (LAN / Wi-Fi / VPN / firewalls)
Cyber Security Operations (EDR, SIEM, vulnerability management, incident response)
Demonstrated ability to define and enforce standards and processes that combine agility with control.
Strong vendor and stakeholder-management capability.
Excellent communication skills; able to bridge technical and non-technical audiences.
Comfortable in a start-up/scale-up environment — pragmatic, adaptable, and ownership-driven.
Desirable
Experience supporting ISO 27001 or SOC 2 certification efforts.
Experience automating IT workflows via scripting (PowerShell, Python, or equivalent).
Exposure to robotics, IoT, or AI product environments.
Knowledge of ITIL-based service processes.
Familiarity with secure development or DevSecOps concepts.
What We Offer
Competitive equity: stock options with meaningful upside as we scale.
30+ paid days off, including 23 days of annual leave, all UK bank holidays, and additional company closure days (including Christmas–New Year shutdown).
Private healthcare, including virtual and in-person care.
Pension scheme with 8% total contribution (5% employee, 3% employer) on full earnings.
Free daily breakfast, catered lunch, and snacks in-office.
Work at the frontier - collaborate daily with world-class engineers, researchers, and product experts building the next generation of AI and humanoid robotics.
Real ownership - direct access to founding leadership, meaningful input on product direction, and the ability to drive key initiatives from day one.