Technology Architect (Customer Interaction Tribe)
Globe Telecom · TD Taguig
At Globe, our goal is to create a wonderful world for our people, business, and nation. By uniting people of passion who believe they can make a difference, we are confident that we can achieve this goal.
Job Description
The Customer Interaction Tribe is looking for a Solution Architect with a strong software development and full-stack engineering background.This tribe focuses on customer-facing digital experiences across web and mobile platforms, enabling seamless and engaging user interactions at scale.
Weʼre looking for someone who combines deep technical expertise, hands-on coding experience, and architectural design acumen to drive the delivery of scalable, efficient, and intuitive customer solutions.
Your Day in the Life at your Role
🛠 Design & Develop end-to-end systems for high-performance, scalable digital platforms that power customer interactions. Translate business requirements into modular, resilient, and
secure architecture blueprints.
👥 Lead and bring a developer-first mindset, guiding teams in adopting clean code, scalable design, and performance optimization techniques.
🤝 Collaborate with squads to design cloud-native, containerized applications with well-structured APIs, frontends, and backend services. Ensure strong alignment between frontend,
backend, infrastructure, and DevOps layers for seamless delivery.
🔍 Evaluate and perform architecture reviews, code optimization sessions, and advocate for quality-first development and testing practices.
💡 Innovate and drive adoption of CI/CD pipelines, containerization best practices, and infrastructure-as-code across the delivery teams.
What You Bring to the Table
Core Skills and Qualifications:
At least 15 years of total experience and with minimum 10 years of relevant experience in Solutions Architecture.
Proven experience as a Solution Architect with a strong background as a Senior Developer (capable of designing and developing). Also open to Senior Developers willing to transition to architecture.
Strong full-stack knowledge with real exposure to back-end, front-end, and infrastructure components.
Strong problem-solving skills, attention to detail, and communication abilities.
Proficiency in modern programming languages such as JavaScript, Java, Python, Go, or similar language.
Solid understanding of system design, software architecture, and design patterns.
Deep experience in API design, database schema design (SQL & NoSQL), and scalable systems.
Hands-on experience with cloud platforms (AWS, GCP) and cloud-native strategies.
Working knowledge of CI/CD, Docker, Kubernetes, Terraform, and GitOps tools like ArgoCD.
Nice to have: familiarity with mobile app and/or front-end web development.
Preferred Tech Stack & Tools
Programming Languages: JavaScript, Java, Python, Go et al.
Databases: Relational - PostgreSQL or MySQL; NoSQL - MongoDB, Redis, Memcached, DynamoDB, etc.
Cloud Platforms: AWS or GCP
Messaging / Streaming: AWS SQS, GCP PubSub, RabbitMQ, Kafka, Pulsar, etc.
Containers & IaC: Docker, Kubernetes, Terraform, ArgoCD
Front-end: React, Vue, or Angular; TailwindCSS
HTML/CSS for UI structuring and styling
NOTE: does not need to cover all, at least one per item is enough.
Apply now and help us elevate how customers interact with Globe—one solution at a time.
Architect customer-centric solutions for one of the Philippines' most digitally forward brands.
Collaborate with agile teams passionate about delivering friction-less customer experiences.
Build with modern technologies and contribute to the long-term vision of scalable, cloud-native architecture.
Plus, you will get to work at the Best Company to Work for in Asia Philippine Chapter), as awarded by HR Asia for three consecutive years 2021 - 2023!
Having one of the coolest workplace filled with exciting programs, rewards, and recognition, you will have a lot of room to grow in with exclusive promos and opportunities for you, Ka-Globe!!!
Equal Opportunity Employer
Globe’s hiring process promotes equal opportunity to applicants, Any form of discrimination is not tolerated throughout the entire employee lifecycle, including the hiring process such as in posting vacancies, selecting, and interviewing applicants.
Globe’s Diversity, Equity and Inclusion Policy Commitment can be accessed here
Make Your Passion Part of Your Profession. Attracting the best and brightest Talents is pivotal to our success. If you are ready to share our purpose of Creating a Globe of Good, explore opportunities with us.