Senior Expert - Core/Connectivity Product Development

Globe Telecom · 25F The Globe Tower

At Globe, our goal is to create a wonderful world for our people, business, and nation. By uniting people of passion who believe they can make a difference, we are confident that we can achieve this goal.

Job Description

Designs, develops and manages activities for a specific product or group of products from product definition and planning through production
release. Serves as the central resource with design, process, manufacturing, test, quality, and marketing as the products are developed and
released to production

DUTIES AND RESPONSIBILITIES:

Product Development

Implementation of roadmap, strategy, and business models for assigned product and manage product lifecycle
Understand new ways to tap into the evolving market/industry development and dynamics
Collaborate with Marketing groups of various user segments to identify opportunities for products across their segments
Market products to relevant business partners
Develop and maintain good knowledge of customer working practices in relation to the use of products and services
Undertake ongoing market and competitor intelligence/research to identify and evaluate the potential of new product / market / application opportunities
Act as the ‘product champion’ internally, providing support and training to Sales & Marketing through internal briefings, responding to adhoc queries and tenders and ensuring that accurate product information is maintained (e.g. Product Briefings, Features & Benefits analysis, competitor analysis, pricing, ROI and TCO models) Integrate consumer feedback into product design and enhancements
Identify areas of product differentiation

Product Management

Identify and manage launch of improvements to existing products
Work with relevant project managers to oversee all approved projects for own portfolio, ensuring that projects deliver the required features and benefits outlined in the business case on time and on budget and actively managing risks/issues that may occur to minimize their impact
Own the process for prioritizing defect fixes and small product enhancements to ensure that a good balance is achieved and that customer reported defects are assigned a suitable priority to maximize customer satisfaction
Review relevant user documentation and ensure that all changes to products are communicated clearly and fully to both internal and external customers to minimize queries raised
Manage product quality and cost Identify opportunities for cost reductions and quality improvements
Integrate consumer feedback into product design and enhancements
Work with Strategy & Operations to improve overall product quality
Measure and analyze existing products for opportunities to innovate and improve in features, positioning, price etc.
Aligns with other product houses on a regular basis to ensure alignment of products being developed.
Execute programs across applicable delivery platforms in coordination with Platform Management.

Product Delivery

Implement robust ‘product launch’ plans to ensure that each product meets its commercial objectives during its lifetime, working with Sales & Marketing to maximize revenue opportunities
Maintain a clear financial overview of product sales, revenues and numbers, development spend, etc. for individual products
Work with third parties where appropriate to ensure the long-term success of product suite
Work with Marketing to ensure that all related marketing collateral is clearly focused, with strong persuasive messaging and is consistently maintained
Work with Sales to identify early target customers for engagement, creating a plan to secure reference sites within a few months of the dateof release
Monitor the status of development projects supporting new features

REQUIREMENTS:

3- 5 years in product development, preferably in Telco industry
Marketing with technical knowledge on communications
Product Portfolio Management
Product Development
Product Financial Management
Knowledge of products and technologies
Resource Planning
Market Research and Analytics
Research of general market demand for product being developed
Qualitative and quantitative research to refine the product specifications
Bachelor's Degree in any related field

Equal Opportunity Employer
Globe’s hiring process promotes equal opportunity to applicants, Any form of discrimination is not tolerated throughout the entire employee lifecycle, including the hiring process such as in posting vacancies, selecting, and interviewing applicants.

Globe’s Diversity, Equity and Inclusion Policy Commitment can be accessed here

Make Your Passion Part of Your Profession. Attracting the best and brightest Talents is pivotal to our success. If you are ready to share our purpose of Creating a Globe of Good, explore opportunities with us.

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