Digital Channels Solutions Architect

Globe Telecom · 14F The Globe Tower

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At Globe, our goal is to create a wonderful world for our people, business, and nation. By uniting people of passion who believe they can make a difference, we are confident that we can achieve this goal.

Job Description

Key Responsibilities

• Own end-to-end architecture across mobile (iOS/Android), backend microservices, and integration layers

• Translate product requirements into scalable, secure, and high-performance solutions

• Define and enforce API standards, integration patterns, and data flows

• Drive non-functional requirements: scalability, resiliency, performance, observability, and security

• Lead architecture and design reviews, actively challenging weak or incomplete solutions

• Ensure system readiness for high-traffic events (promos, campaigns, peak loads)

• Design for failure by default (timeouts, retries, circuit breakers, fallbacks)

• Collaborate with product, UX, engineering, and external partners to align solutions

• Identify and mitigate technical risks early, before they impact delivery

• Guide teams in adopting modern architecture patterns (microservices, event-driven, cloud-native)

Hands-on Architecture Validation (Non-Negotiable)

• Translate architecture into working code, prototypes, or technical spikes

• Build reference implementations to validate: API contracts, Integration patterns (REST, async messaging), Performance assumptions, Failure handling (retry, timeout, fallback strategies)

• Capable of implementing a minimal but production-realistic service or API

• Demonstrates how architecture decisions impact actual code structure and runtime behavior

• Expected to spend 10–20% of time on hands-on validation, prototyping, or deep technical reviews

Core Qualifications 

• Proven experience in solutions architecture for high-scale digital platforms (telco, fintech, e-commerce, or similar)

• Deep expertise in: Microservices and API-first design, System integration (REST, event-driven, messaging systems such as Kafka or Pub/Sub), Cloud platforms (GCP preferred; AWS acceptable), Familiarity or hands-on experience with Node.js and MongoDB

• Demonstrated ability to design for: High concurrency and traffic spikes, Resiliency and fault tolerance, Performance optimization at scale

• Hands-on experience with: Mobile architectures (native + hybrid such as KMP, WebView, React Native), Backend systems and integration layers

• Strong understanding of security principles (authentication, authorization, secure APIs)

• Proven ability to back architecture decisions with working code, prototypes, or technical spikes

Preferred Qualifications

• Experience in telco or subscription-based platforms (e.g., data wallets, billing, entitlements)

• Familiarity with real-time streaming platforms (Kafka, Pub/Sub)

• Experience with feature flags, personalization, or segmentation systems

• Knowledge of observability practices (logging, metrics, tracing)

• Experience with CI/CD pipelines and release strategies (blue-green, canary deployments)

Leadership & Ways of Working

• Challenges assumptions and pushes back on weak requirements and designs

• Communicates clearly and directly—no reliance on buzzwords or vague abstractions

• Makes sound decisions with incomplete information and tight timelines

• Takes ownership of outcomes, not just architecture artifacts

• Works effectively across cross-functional teams and external partners

HIRING REQUIREMENTS:

Work Experience

• Minimum 5–8 years of experience in software engineering, system design, or solutions architecture

• At least 3 years in a Solutions Architect or equivalent role for high-scale digital platforms

• Proven experience designing and delivering end-to-end systems across mobile, backend, and integrations

• Experience in industries such as telco, fintech, e-commerce, or other high-traffic digital platforms

• Hands-on involvement in production systems handling high concurrency and traffic spikes

Level of Knowledge

• Strong expertise in:

  • Microservices architecture and API-first design

  • System integration patterns (REST, event-driven, messaging systems)

  • Cloud platforms (GCP preferred; AWS also acceptable)

• Solid understanding of:

  • Scalability, resiliency, and performance engineering

  • Security principles (authentication, authorization, secure APIs)

  • Observability (logging, monitoring, tracing)

• Hands-on familiarity with:

  • Mobile app architectures (native and hybrid: KMP, WebView, React Native)

  • Backend technologies and integration layers

• Experience or familiarity with Node.js and MongoDB is a plus

• Bachelor’s degree in Computer Science, Engineering, or a related field (or equivalent practical experience)

Equal Opportunity Employer
Globe’s hiring process promotes equal opportunity to applicants, Any form of discrimination is not tolerated throughout the entire employee lifecycle, including the hiring process such as in posting vacancies, selecting, and interviewing applicants.

Globe’s Diversity, Equity and Inclusion Policy Commitment can be accessed here

Make Your Passion Part of Your Profession. Attracting the best and brightest Talents is pivotal to our success. If you are ready to share our purpose of Creating a Globe of Good, explore opportunities with us.

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