Sr. Manager, RCM
Tennessee Oncology · United States
OneOncology is positioning community oncologists to drive the future of medical care through a patient-centric, physician-driven, and technology-powered model to help improve the lives of everyone living with cancer and other diseases. Our team is bringing together leaders to the market place to help drive OneOncology’s mission and vision.
Why join us? This is an exciting time to join OneOncology. Our values-driven culture reflects our startup enthusiasm supported by industry leaders in oncology, urology, technology, and finance. We are looking for talented and highly-motivated individuals who demonstrate a natural desire to improve and build new processes that support the meaningful work of independent physicians and the patients they serve.
Job Description:
Role Summary:
The Sr. Manager, RCM (Urology) will be responsible for managing the daily operations of RCM. This role oversees the pre-billing, EDI and Accounts Receivable teams for the Practice Specialty. The role will require collaboration with Practice Staff, Operational Leadership, RCM teams and vendor partners to ensure all patient services are billed and collected in a timely and accurate fashion. The position is responsible for creating sustainable workflows and communicating effectively to protect the financial health of the Practice and reduce revenue leakage.
Primary Responsibilities:
Responsible for overseeing the entire RCM operations for the Practice Specialty to ensure end-to-end workflows are created and maintained
Directly responsible to manage the pre-bill, EDI and accounts receivable team members for the Practice specialty.
Hire new team members as necessary and manage the performance of all existing team members
Create and maintain a staffing model that adequately meets the demand of the practice
Develop and maintain standard workflows in collaboration with other RCM leaders
Work with direct reports to reduce denials by examining root cause and correcting gaps upstream
Communicate effectively with practice staff and operational leadership to improve performance of the overall revenue cycle
Act as a subject matter expert on the Practice Specialty to maximize revenue and maintain compliant workflows and billing.
Cross-Functional Alignment
Ensure alignment between Practice staff, operational leadership and the RCM team.
Additional responsibilities as assigned to help drive our mission of improving the lives of everyone living with cancer.
Required Qualifications:
Bachelor’s degree or equivalent experience
5+ of experience in RCM operations
3+ years in leading teams
2+ years in the Practice Specialty
Deep understanding of RCM workflows
Proven experience leading global teams and vendor partners
Strong working knowledge of healthcare compliance
Experience designing and delivering role‑based training programs for staff, including onboarding, workflow changes, and system updates
Ability to define, track, and interpret operational and revenue cycle metrics (e.g., charge lag, denials, documentation accuracy), conduct root‑cause analysis, and drive corrective actions
Experience with workflow optimization, system implementation, and training delivery
Experience working cross-functionally with clinical, operational, and RCM teams
Essential Competencies:
Attendance is an essential job function.
Ability to lead end‑to‑end workflow design, system implementation, and stabilization efforts, identifying inefficiencies and managing change
Ability to establish governance standards and ensure alignment between clinical and revenue cycle stakeholders
Ability to design, deliver, and sustain role‑based training programs tailored to clinical and operational audiences
Skilled in analyzing performance metrics, conducting audits, leading root cause analysis, and driving corrective actions
Demonstrated continuous improvement mindset, with experience scaling best practices across sites or markets
Proven ability to drive operational performance and revenue improvement
Strong collaboration, verbal, and written communication skills
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