Director of Business Development, Technical Consulting

TransPerfect · Boston

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TransPerfect Is More Than Just a Job…
Our greatest asset is our people, and nothing is more important to us than ensuring that everyone knows that. Each of our 100+ offices has its own individual identity, and each also has its own unique rewards.

Key Responsibilities

1. Market Analysis & Opportunity Identification

• Research emerging technology, digital, and language-industry trends to identify high-value consulting and service opportunities.
• Train and enable sales teams to qualify opportunities and understand solution sets.
• Analyze competitive landscapes to position offerings effectively and differentiate from traditional translation vendors.

2. Business Development & Growth Strategy

• Lead regional and national business development initiatives to drive new revenue.
• Generate prospects through research, networking, referrals, directories, trade shows, and industry events.
• Formulate sales plans and strategies to meet monthly, quarterly, and annual revenue and margin goals.
• Build pipelines and manage full sales cycles — from lead generation to close.

3. Client Acquisition, Engagement & Relationship Management

• Build and grow high-level client relationships, becoming a trusted partner for ongoing consulting and multilingual technology needs.
• Serve as first-line support for new and existing clients, ensuring strong communication and service satisfaction.
• Present solutions through virtual, in-person, and group meetings, articulating value across both technology and language-service portfolios.
• Educate clients on processes, pricing structures, technology platforms, and competitive differentiators.

4. Discovery, Scoping & Technical Solution Consulting

• Lead discovery sessions with clients to define consulting project requirements, technical needs, and desired business outcomes.
• Translate client challenges into actionable scopes, engagement models, and technology-enabled solutions.
• Ensure realistic project timelines, resource allocation, and budget requirements.
• Collaborate with cross-functional teams to design and propose integrated service + technology solutions.

5. Stakeholder Collaboration

• Partner with internal technical, production, marketing, and executive teams to align on strategy and opportunity advancement.
• Facilitate cross-departmental communication to ensure clients receive cohesive, high-value consulting experiences.

6. Team Leadership

• Build, mentor, and oversee a high-performing team of consultants and analysts.
• Promote a culture of innovation, accountability, continuous learning, and high-quality client delivery.

7. Performance Measurement & Reporting

• Set KPIs for consulting initiatives, pipeline growth, revenue targets, and operational effectiveness.
• Track performance and present updates, market insights, and strategic recommendations to senior leadership.

Qualifications

• Bachelor’s degree required; MBA or advanced degree preferred.
• 10+ years of experience in business development, technical consulting, enterprise sales, or a related field.
• Proven full-cycle sales experience — lead generation through close.
• Demonstrated success developing consulting frameworks and acquiring new enterprise business.
• Strong analytical and solution-consulting capabilities.
• Excellent communication, negotiation, and client-management skills.
• Ability to thrive in a fast-paced, dynamic environment and manage multiple priorities.
• Strong interpersonal skills and the ability to build trust across diverse, multicultural stakeholders.

Key Competencies

• Strategic Thinking & Market Insight
• Consultative Selling & Solution Design
• Leadership & Team Development
• Client Relationship Management
• Technical & Business Acumen
• Change Management
• Communication, Negotiation & Presentation Skills

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