Translation Revisions Project Coordinator
TransPerfect · São Paulo
TransPerfect Is More Than Just a Job…
Our greatest asset is our people, and nothing is more important to us than ensuring that everyone knows that. Each of our 100+ offices has its own individual identity, and each also has its own unique rewards.
Position Summary
The position of the Revisions Project Coordinator is responsible for managing client feedback and coordinating the revisions workflow of all language projects. This role focuses on analyzing post-delivery feedback, redelivering files according to the client expectations, and tracking revision data to support quality improvement initiatives.
Position responsibilities
- Manage the entire revision workflow from feedback receipt to resolution in a fast-paced environment
- Analyze the client feedback or edits on projects we deliver to identify their nature – objective vs. stylistic
- Coordinate all the project phases with internal and external vendors and ensure timely delivery of revised content
- Track and document all revision cases to identify trends and support quality metrics and reporting
- Communicate professionally with sales staff to clarify client expectations and report on the revision outcomes
- Provide clear, constructive feedback to linguists while maintaining excellent relationships with them
- Work closely with Project Managers to understand original project context and requirements and provide them with constructive feedback and assistance
- Monitor and control projects status
- Manage project finances, including budgeting
- Prepare and maintain project documentation
- Comply with relevant and applicable procedures
Essential skills and experience required
- Excellent written and verbal English communication skills, other languages would be an asset
- University Degree (preferably in linguistic/translation related studies)
- Detail orientation
- Ability to meet deadlines
- Excellent problem solving and analytical skills
- Independence in carrying out assigned tasks
- Ability to work under pressure in a fast-paced environment
- Highly-developed computer skills (MS Office, Windows)
- Experience in translation and localization project management would be a strong advantage
TransPerfect provides equal employment opportunities to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by local law.
We celebrate diversity as one of our core values and we have a clear goal: to be an inclusive workplace where a diverse mix of talented people want to come, stay and do their best work. Together with passionate, creative and collaborative colleagues, we are working to ensure accessibility is for everyone.