Office of the Registrar - Manager (Admissions)

Government of Singapore · Republic Polytechnic

[What the role is]

We are looking for a meticulous and motivated individual to lead a team of officers in managing full-time diploma admissions, data requests and analysis. The candidate should have good understanding of the tertiary education landscape and be able to recommend strategies for intake planning. Those with vast prior experience and a good track record in managing tertiary admissions or similar operational roles may be considered for a more senior position with a larger job size.

[What you will be working on]

Plan and administer admission exercises, including end-to-end admissions process from application review to offer and enrolment
Process applications in alignment with institutional policies and admission criteria.
Review existing processes and propose enhancements to manage the admission exercises in a timely and accurate manner
Monitor, analyse and report trends in admissions and course demand
Manage course streaming and course transfer processes
Maintain a strong understanding of the admissions policies and procedures, and work with internal stakeholders and external agencies on implementation of admission processes
Manage systems enhancement and development, including requirement gathering, user acceptance test and data verification
Review, plan and deliver customer-centric services and procedures
Manage admissions related enquiries and appeals

[What we are looking for]

Relevant qualification with at least 5 years of relevant work experience with at least 3 years of experience in leading a team
Prior work experience from another educational institution would be advantageous
High level of accuracy in data handling and reporting
Able to multi-task and handle competing priorities within tight timeline
Strong analytical skills with the ability to work independently as well as in a team
Excellent communication skills (both spoken and written) and interpersonal skills
IT savvy and proficient in using Microsoft Office applications
Knowledge in the use of tools for accurate and efficient analysis of large quantity of data such as Excel VBA, Python or R programming would be advantageous

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