SR Store Manager
Universal Logistics · Cleveland
It's fun to work in a company where people truly BELIEVE in what they're doing!
We're committed to bringing passion and customer focus to the business.
Are you a dynamic leader with a passion for the retail and automotive service industry? We are seeking an energetic and motivated Branch Manager to oversee our Commercial Tire Shop. This pivotal role combines operational excellence with exceptional customer service, ensuring our team delivers top-quality tire solutions to commercial clients. As the driving force behind daily store operations, you will lead a team, manage inventory, and foster a positive, results-oriented environment that promotes growth and success.
Duties
- Lead and supervise all aspects of store operations, including sales, customer service, inventory control, and staff management
- Recruit, interview, train, and develop team members to build a high-performing retail sales team with a focus on employee orientation and leadership development
- Manage purchasing, pricing strategies, and inventory management to optimize stock levels and ensure product availability for commercial clients
- Oversee payroll processing, bookkeeping, cash handling, and POS (Point of Sale) systems to maintain accurate financial records and operational efficiency
- Implement merchandising strategies and store presentation standards to attract customers and enhance sales performance
- Conduct regular shift management, supervise cashiering activities, and ensure compliance with safety protocols
- Foster strong relationships with customers through excellent service, addressing inquiries promptly and professionally
Requirements
- Proven management experience in retail or automotive service environments with supervisory responsibilities in a tire shop or similar setting
- Strong skills in negotiation, sales management, and retail math to meet sales targets and control costs effectively
- Excellent communication skills in both bilingual/multilingual settings; ability to lead diverse teams through managerial communication techniques
- Experience with inventory management systems, POS systems, purchasing procedures, and operational management tools
- Demonstrated ability in recruiting, training & development, employee orientation, and team supervision
- Knowledge of retail industry sales strategies, merchandising practices, pricing policies, and store operations management
- Basic math skills for cash handling, budgeting, and financial reporting; proficiency in bookkeeping is preferred
- Exceptional organizational skills with the ability to prioritize tasks efficiently in a fast-paced environment
- Previous experience in grocery store or retail sales environments is advantageous but not required
Join us as we drive success through leadership! This role offers an exciting opportunity to lead a vibrant team while delivering outstanding tire solutions to our commercial clients. If you thrive on managing operations with energy and enthusiasm while fostering growth—apply today!
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
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