Application Specialist — Inorganic
PerkinElmer · Mumbai
When joining PerkinElmer, you select an experienced and trusted leader in scientific solutions, with the support of a global service network and distribution centers, providing the right solution, at the right time, to meet critical customer needs. With over an 80+ year legacy of advancing science and a mission of innovating for a healthier world, our dedicated team collaborates closely with commercial, government, academic and healthcare customers to deliver our broad portfolio of analytical solutions, and OneSource services.
Job Title
Application Specialist — Inorganic
Location(s)
MumbaiJob Description
- Coordinates interdepartmental activities and research efforts.
- Plans and provides timely high-level demos of Inorganic PL in agreement with Sales, Product & Business leader.
- Assists Sales Professionals in assessing customer needs, differentiating from competition PKI’s value proposition, handling customer objections and helping to close when necessary for Inorganic PL.
- Performs product and applications training on ICPMS/MS, ICPMS, ICPOES, AAS, MDS, Speciation to Sales Professionals and third-party agents/dealers and develops sales professionals’ skills for simple demos and independent selling.
- Shall be able to take up advanced levels Inorganic PL application & software trainings at COE lab & customer sites.
- Capable of troubleshooting applications & instrument challenges to enhance customer experience.
- Provides technical support to the local sales professionals
- Assists service partners in developing the training material and becoming independent in performing high level customers training.
- Generates a high level of customer satisfaction through professional support.
- Maintain domain knowledge and expertise in relevant markets. Monitors market trends and competitive activity and how this relates to our products/business.
- Expertise in of PerkinElmer’s ICPMS/MS, ICPMS, ICPOES, AAS, MDS & its operating software is must.
- Masters in Science degree is must with 5+ years of relevant experience