Videogames Customer Service Representative (Only WRITTEN SUPPORT)
Keywords Studios · Remote · $10,500/month (stated in the posting)
We’re building a talent pool to connect with potential candidates for future opportunities. While there may not be an immediate opening, we’d love to hear from individuals interested in joining our team.
Keywords Studios Mexico is looking for customer service representatives for written support - NO CALLS.
POSITION SUMMARY:
Player Support communicates with with players and solves their problems, such as lost accounts or questions regarding details, and provides excellent customer service (through chats, emails and tickets).
Requirements
- Strong written and verbal communication skills in English and Spanish.
- Ability to multi-task.
- Ability to easily adapt in a constant evolution environment
- Excellent customer service skills
- Ability to actively listen to instructions and execute tasks communicated.
- Full-time availability
- High School Diploma preferred but not required.
- Living in Mexico City or Estado de Mexico.
Benefits
- Salary: $10,500 gross (before taxes)
- Law Benefits.
- 2 days off.
- Career path.
After 3 months:
Medical expenses insurance.
Saving funds.
Grocery tickets ($1,200)
Here you can watch some videos from our official FB account regarding this position:
https://www.facebook.com/watch/?v=612148667236746&...
https://www.facebook.com/watch/?v=570454408169826&...
https://www.facebook.com/watch/?v=1108036716785896...
Role Information: EN
Studio: Keywords Studios
Location: Americas
Area of Work: Player Engagement
Service: Engage
Employment Type: Full Time, Permanent
Working Pattern: Remote