Applications Engineer
AMETEK · Norwood
At VTI Instruments (VTI), we’re advancing the future of precision data acquisition and automated test systems. Our instrumentation solutions support some of the world’s most demanding applications across aerospace, defense, industrial, and research environments. We're seeking an experienced Applications Engineer who enjoys solving complex technical challenges, partnering directly with customers, and helping bring innovative technologies to market. In this role, you'll serve as a trusted technical advisor for VTI customers, guiding them from initial solution development through implementation and ongoing success.
Based in United Electronic Industries' (UEI) Norwood, Massachusetts office, you'll work in a highly collaborative engineering environment while remaining dedicated to VTI's products, customers, and strategic initiatives. This unique position bridges two innovative AMETEK businesses, providing the opportunity to leverage a broader network of technical expertise while serving as a key resource for VTI customers and internal teams.
If you're a customer-focused engineer who thrives on problem-solving, enjoys a high degree of ownership, and wants to make a visible impact on cutting-edge test and measurement solutions, we'd love to hear from you. This position reports to the Manager, Customer Experience & Planning UEI.
Key Responsibilities:
- Serve as technical expert for VTI products, helping customers and internal teams successfully apply our solutions to real-world applications.
- Evaluate and troubleshoot customer challenges, providing clear recommendations on product capabilities, integration, and optimization.
- Partner with sales and product teams to develop compelling technical proposals and validate solutions aligned to customer requirements.
- Translate complex technical concepts into clear, actionable insights for customers, partners, and internal stakeholders.
- Contribute to business growth by articulating our value proposition and identifying differentiators in competitive scenarios.
- Collaborate cross-functionally with Product Engineering and Product Marketing to resolve issues, validate designs, and influence product direction.
- Identify market trends and customer needs, sharing insights to inform product roadmap decisions.
- Develop and deliver training for customers, partners, and internal teams, including presentations, demos, and trade show support.
- Create technical content such as application notes, white papers, and self-service tools to enable customer success and scale knowledge.
- Take ownership of customer issues, ensuring timely resolution and strong communication throughout the process.
- Mentor and support junior staff, fostering technical development and best practices.
- Tavel to support customer engagement, training, and application activities.
Minimum Qualifications:
- Bachelors degree in Electrical Engineering.
- 5+ years of experience in applications engineer, technical support, or customer-facing engineering roles (or equivalent combination of education and experience).
- Due to the nature of VTI Instrument’s programs and products, applicants must have the legal right to work in the U.S. and additionally must be legally authorized to access export-controlled information and source code.
Desired Qualifications:
- Strong customer focus with the ability to drive issues to resolution with sound judgment.
- Excellent communication skills, with the ability to present technical information clearly to diverse audiences, including senior leadership.
- Experience developing or supporting automated test systems (ATE), including tools such as Python, LabVIEW, LabWindows / CVI, Visual Studio, or similar.
- Demonstrated ability to troubleshoot complex systems across hardware, software, and firmware.
- Highly organized, detail-oriented, and able to manage multiple priorities independently.
- Experience mentoring or leading team members.
- Positive, collaborative mindset with strong interpersonal skills.
- Industry experience in test and measurement or related field.
- Demonstrated ability and willingness to use AI tools to improve productivity, decision-making, work quality, and to reduce costs. The successful candidate must be able to identify appropriate AI use cases and critically evaluate AI-generated outputs.
To learn more about the business unit you’ll be joining, visit us at:
VTI Instruments: https://www.vtiinstruments.com/
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