Volunteer Group Facilitator
Waythrough · Stuart House
Volunteer Group Facilitator
Location: Derby City Link Links, Stuart House, Green Lane, Derby, DE1 1RS
Training: Volunteers have access to Waythrough’s training platform, Workday, and
will be asked to complete a number of training modules within their first 3 months.
About Waythrough
Waythrough provides specialist support across mental health, alcohol, drugs and related areas. We delivery high-quality, evidence-based services designed around the real needs of the people we serve.
Every year, we support around 125,000 people through over 250 services - and it's all made possible by our 3,500 brilliant staff and volunteers.
Make a real difference in your community
Are you passionate about helping others live safer, healthier, more independent lives? Join our team at Waythrough and support people facing challenges around mental health, substance use, housing or domestic abuse. This is more than just a job – it’s a chance to build meaningful relationships and create lasting change.
About the role
As a Group Facilitator Volunteer, you’ll play an important role in creating a welcoming, inclusive and supportive environment for people accessing Derby City Life Links. You’ll work alongside staff to help facilitate wellbeing groups, peer support sessions, mental health workshops and courses, encouraging people to connect with others and develop their wellbeing and recovery.
You’ll regularly engage with people accessing the service, offering a friendly face, a listening ear and encouragement while helping people access activities and resources within the wider community.
Key duties
- Support and facilitate peer support groups, mental health workshops and courses.
- Welcome people attending the service and help create a friendly and inclusive environment.
- Offer a listening ear and encourage positive group discussions.
- Engage with people accessing the service and encourage mental wellbeing and recovery.
- Promote and signpost activities, resources and opportunities available within the wider community.
- Help set up and pack away group sessions, keeping communal areas tidy and welcoming.
- Work alongside staff to identify and report any concerns or risks.
- Maintain appropriate professional boundaries and follow Waythrough policies and guidance.
About you
We’re looking for someone who is empathetic, open-minded and non-judgemental, with a genuine interest in supporting people's mental wellbeing and recovery. You’ll be confident building positive relationships with people from different backgrounds and able to work effectively as part of a team, while also using your own initiative when needed.
You’ll be reliable, committed and able to maintain professional boundaries. Good IT skills and timekeeping are important, as you’ll also be expected to complete relevant training and eLearning. Lived experience is welcomed, and you’ll have the opportunity to use your own experiences, where appropriate, to encourage and support people accessing the service.
You’ll also share Waythrough’s commitment to Kindness, Courage and Respect, helping us create an environment where people feel valued, supported and able to make positive changes.
What We Offer
We value the people who make a difference every day. Alongside meaningful work, you’ll enjoy:
Discounts from various schemes
Training and personal development
A chance to make a real difference in people’s lives
Free induction and role-specific training
Support from experienced staff and regular supervision
Opportunities to meet new people and develop your confidence
Reimbursement for travel and agreed expenses
Valuable experience that can support your personal or career development
Inclusion and accessibility
Waythrough is proud to be an equal opportunities employer. We welcome applications from all backgrounds and communities, especially those with lived experience of the issues we support.
We have signed up to the Disability Confident Scheme - all applicants are welcome, and adjustments can be made to enable fair participation.
If you need adjustments or support to apply, please email our recruitment team: recruitmentteam@waythrough.org.uk
How to apply
If you’re viewing this advert on an external platform such as Indeed, please click ‘Apply via company website’ to view the full job description and submit your application.
Please note that while this role has a stated closing date, we reserve the right to close the advert early should we receive a high number of applications.
Closing date:
2026-10-31