Office Coordinator
Level Group · Cardiff
📢 Join Our Growing Team – Be the Backbone of Our Operations!
Are you an organised, detail-oriented admin pro who thrives in a fast-paced trade industry? Do you love keeping things running smoothly while supporting a dynamic team? If so, DABS Plumbing is looking for YOU!
We’re a family-owned, growing plumbing business based in Newcastle, and we need an Administration Coordinator to ensure our office runs like a well-oiled machine. From customer service to financial processing, this role is perfect for someone who’s great with numbers, loves organisation, and enjoys being the go-to person in the office.
What’s In It for You?
✅ Your Birthday Off Every Year – Because you deserve it!
✅ Employee wellness scheme – Financial contribution to pursuit of health and wellness
✅ Work-Life Balance – Flexible start and finish times.
✅ A Social, Fun Team – Monthly Friday drinks, team dinners, and a stocked kitchen with snacks & coffee.
✅ Career Growth – We invest in our people, with training and development opportunities.
What You’ll Be Doing
- Be a point of contact for customer inquiries via phone and email
- Handle invoicing, financial processing, and overdue accounts.
- Maintain accurate records and provide administrative support for all operations.
- Work closely with the General Manager and Directors to keep everything on track.
- Support all operational requirements, including scheduling the field team and ensuring smooth processing of all workflows, including purchase orders and invoices.
Requirements
Who You Are
🌟 Organised, efficient, and passionate about keeping things running smoothly.
🌟 Confident in using Simpro, and Microsoft Office (or eager to learn!).
🌟 A great communicator who thrives in a fast-paced environment.
🌟 Someone keen to be part of a fun, supportive, and hardworking team.
📍 Location: Newcastle
📅 Hours: Full-time, Monday – Friday
👉 Ready to join something great? Apply now and let’s have a chat!
Key Selection Criteria
Essential Skills & Experience:
- Strong background in administration and experience in coordinating scheduling.
- Excellent time management and ability to prioritise urgent tasks.
- Strong attention to detail and problem-solving skills.
- Ability to communicate effectively with both customers and team members.
- Ability to work in a fast-paced environment and adapt to changing schedules.
Desirable Skills & Experience:
- Experience in a plumbing, construction, or trade-based business.
- Experience using Simpro or other trade-based job management software.
- Knowledge of invoicing and basic financial administration.
Work Environment & Benefits
- Full-time, Monday to Friday, with rotational start times available.
- Supportive and dynamic team culture.
- Professional development opportunities and ongoing training.
- Social events and team-building activities throughout the year.