Beauty Consultant
LUXASIA · Kuala Lumpur
Being a Brow Expert in the company, you will be trained and certified on the unique skillset of brows & facial waxing on top of having the best knowledge on make-up application techniques, tips & tricks as well as be exposed to a wide range of make-up products. A Brow Expert will also be able to build up their own base of regular customers to ensure that you have a constant flow of customers.
Responsibilities:
- Demonstrate the use of brand’s make up products & services
- Market & Sell brand’s products & services
- Build and maintain good relationships with customers as well as store managers and cast members.
- Engage customers in a productive discussion to address skin concerns
- Perfectly identify customer’s skin condition and recommend the right products
- Host/Organize occasional workshops or parties for customers’ engagement
- Perform only Benefit approved and trained services offered on service menu to Benefit quality standards to ensure customer satisfaction
- Arrange appointments for return services
- Maintain counter cleanliness
- Ensure that top selling stock are not facing low or out of stocks issues; shelves are fully stocked at all time.
- Ensure personal bow bar areas are always at tip top condition, communicate maintenance issues to counter manager/sales manager
- Adhere to hygiene standards of the brand
- Ensure that the Benefit uniform is worn and full make up is always applied during work hours
Requirements
- Proficiency in English (spoken & written)
- Strong retail sales and/or service history
- Comfortable in face to face engagement
- Self-motivated individual who possesses a strong passion for working in the Beauty industry
- Pleasant disposition and well groomed
- Work hours: able to work shifts, weekends, and public holidays
- Basic make-up application knowledge
- An aesthetician or waxing license is an advantage
Benefits
- Market-aligned salary and performance-based incentives
- Sales commissions or bonuses for eligible retail roles
- Employee Product Privileges
- Opportunities for internal mobility across LVMH maisons and regions
- Ongoing professional and technical training (beauty expertise, retail excellence, management skills)
- Medical insurance coverage, mental wellbeing support
- Inclusive & Diverse Culture