Associate Theft Investigator
Panoptyc · Philippines
About Panoptyc
At Panoptyc, we're on a mission to revolutionize loss prevention. Using visual AI and manual reviewers, we help retailers detect theft in over 15,000 markets across the United States. From Fortune 500 giants to local businesses, our impact is far-reaching. As a fully remote, rapidly growing team, we're excited to invite top talent worldwide to join us in reshaping the future of retail security.
About the Role
We're seeking detail-oriented Associate Theft Investigators to analyze video footage from self-service stores and identify potential theft incidents. This role combines analytical skills with attention to detail to support our mission of reducing retail losses.
Responsibilities
Conduct thorough analysis of surveillance footage to identify and document theft incidents
Classify and interpret events in video feeds according to established guidelines
Process theft reports and maintain accurate documentation
Collaborate with team members through internal communication channels
Provide customer support and manage operational tasks as needed
Update and maintain theft tracking systems
Requirements
Strong attention to detail and analytical skills
Ability to maintain focus while reviewing video content
Excellent written communication skills
Device and Internet Requirements
Windows:
OS: Windows 10 or 11
Processor: Intel i5, i7, or higher / AMD Ryzen 5, 7, or higher
RAM: 16gb or higher
Storage/Memory: 256gb or higher
Apple Mac
OS: Ventura (version 13 or higher) / Sonoma (version 14 or higher) / Sequoia (version 15 or higher) / Tahoe (version 26 or higher)
Processor: Intel i5 or i7 / Apple M1 chip or higher
RAM: 16gb or higher
Storage: 256gb or higher
Internet Connection
50mbps or higher
Compensation
Performance-based pay: averages $60/week once ramped up (starting around $32/week), with top performers earning up to $80/week.
Must be able to
Attend the 2-day self-paced training program
Successfully complete the 2-week nesting period
Commit to working a minimum of 20 hours/week
Why Join Us?
Flexible working hours
Full remote setup (WFH)