Chubb Life: Senior Manager - Agency Compensation
Chubb · Bangkok
Senior Manager – Agency compensation will oversee and optimize the entire sales compensation process, including reporting, system enhancements, agent inquiries, and team development, while ensuring compliance and accuracy in compensation calculations and reporting.
- Manage end-to-end sales compensation processes for both business partners and agents (individuals / corporations).
- Prepare Income Tax certificate on behalf of agency for Revenue Dept submission.
- Prepare relevant reports related to compensation. This includes insights/analytics on the effectiveness of campaigns/schemes and detect any mis-selling/inappropriate behaviors. Respond to any queries from regional office / consultant related to sales compensation.
- Provide requirements and perform UAT for system modification/enhancement e.g., new product/partner setup, changes in compensation schemes, changes in core systems, etc.
- Respond to agents/brokers/partners’ enquiries related to sales compensation as appropriate.
- Perform the reconciliation and confirmation of compensation to partners as well as prepare the commission report to partners.
- Perform manual calculation of compensation wherever the system is not ready to support such calculation e.g., Group Life, new compensation scheme before the system implementation is complete, short-term, or tactical incentives, extra bonuses/campaigns, etc.
- Provide the estimation of compensation accruals to Finance & Accounting as part of month end close process and reduce the variance gap between actual and accrual.
- Drive the process automation to reduce manual tasks as many as possible.
- Lead the compensation team to ensure career development/growth for the team. Create monthly, quarterly and annual reports to identify results, trends, and financial forecasts, as required to support financial planning & analysis