Claims-Motor Re-inspeaction
Chubb · Bangkok
Description :
- Schedule and perform re-inspections of vehicles that have undergone repairs following an insurance claim.
- Verify that repairs have been completed according to the approved estimate and company guidelines.
- Assess the quality and completeness of repairs, identifying any discrepancies or additional damages.
- Document findings, take photographs, and update claim files in the claims management system.
- Communicate with repair shops, customers, and claims adjusters to resolve any issues found during re-inspection.
- Provide technical advice and recommendations for further action if repairs are unsatisfactory or incomplete.
- Maintain accurate records of re-inspection activities and prepare reports as required.
- Ensure compliance with company policies, insurance regulations, and service standards.
- Escalate unresolved or complex cases to supervisors or relevant departments.
- Participate in training and continuous improvement initiatives as needed