Technical Support Professional

Honeywell · Costa Mesa

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As a Technical Support Professional here at Honeywell, you will provide expert software and technical support for internally developed enterprise client-server and web-based applications connected to Microsoft SQL Server. This role resolves complex customer issues, supports software deployment, and builds strong customer relationships through timely communication, root-cause analysis, and knowledge transfer. Working across Support, Sustaining Engineering, and other cross-functional teams, this position contributes directly to customer satisfaction as a part of the Customer Success organization within MAS and Honeywell.

You will report directly to our manager and you’ll work out of our Costa Mesa, CA location on a hybrid work schedule.

In this role, you will impact the success of our technical support operations, the satisfaction of our customers, and the growth of the organization by delivering expert assistance and collaborating with cross-functional teams.

 

Honeywell Technologies is a global, pure-play automation company with a legacy of innovating to help solve the world’s most mission-critical challenges, enhancing the quality of life for people and communities around the world. We serve the building, industrial and process sectors with a broad portfolio of services, solutions and products, underpinned by our Honeywell Technologies Accelerator operating system and Honeywell Technologies Forge intelligence layer. By combining the deep domain expertise of our more than 50,000 employees with decades of data from our global installed base, we are uniquely positioned to lead the industrial sector’s transition from automation to autonomy. As a Technical Support Professional here at Honeywell, you will lead and manage a team, provide guidance, and resolve complex issues to deliver exceptional customer service and drive business goals. You will report directly to our manager and you’ll work out of our Costa Mesa, CA location on a hybrid work schedule.

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