Senior Enterprise Solutions Manager
Invisible Technologies · New York City, San Francisco · $176,000–$207,000 (stated in the posting)
About Invisible
Invisible is an Applied AI research company closing the gap between frontier models and the enterprise. We provide the platform infrastructure that makes AI work in production at scale: unify fragmented data, map complex processes, orchestrate and evaluate agents, and stand up hyper-personalized workflow applications fast for companies like Grubhub, Alliance Global, and Thomson Reuters. Where models fall short, we build RL environments and data to fix them. The result: a virtuous cycle between enterprise deployment and model training.
Recognized as Best Predictive Analytics Platform of the Year at the 2026 AI Breakthrough Awards, Invisible makes AI work.
About The Role
The Senior Enterprise Solutions Manager is a key operational leader driving our most complex and high-stakes enterprise delivery. Moving beyond standard process management, this role operates at the intersection of strategic problem-solving, technical project management, and high-velocity operations. We are looking for an exceptional, high-rigor operator who can take deeply ambiguous enterprise challenges, structure them, and lead cross-functional execution to deliver scalable AI solutions.
You will own the end-to-end operational delivery of our most strategic, multi-faceted enterprise engagements, serving as the critical link between our commercial team, executive clients, and internal engineering teams. Operating with the analytical rigor and structuring capability of a top-tier Engagement Manager or Tech BizOps Leader, you will partner directly with technical leadership to build 0-to-1 operational processes and ensure world-class delivery. Furthermore, you will serve as a multiplier for the team, mentoring other Enterprise Solutions Managers and advising senior client leadership.
What You’ll Do
- Executive Commercial & Engineering Alignment: Act as the critical bridge between go-to-market and delivery on marquee accounts. Partner with the commercial team to deeply understand complex client requirements and business objectives, working in lockstep with engineering to deliver the execution.
- "Two-in-a-Box" Strategic Partnership: Partner directly with the account's Technical Lead to drive outcomes on our most complex, highest-value engagements. While they own the technical architecture and solution design, you act as their operational counterpart to ensure flawless execution, resource alignment, and risk mitigation.
- Lead Complex Enterprise Delivery & Technical Ceremonies: Own the end-to-end operational execution of massive enterprise AI deployments across multiple concurrent workstreams. Oversee and optimize agile technical delivery ceremonies (e.g., cross-functional stand-ups, sprint planning, complex Jira backlog grooming) to ensure engineering execution maps precisely to commercial objectives.
- Strategic Client Advisory: Participate, support and if required, lead requirement scoping and key strategic meetings alongside account and tech leadership. Act as a trusted advisor to senior client stakeholders (VP and C-Suite), moving beyond standard status updates to provide actionable, data-driven insights on engagement progress and operational ROI.
- Act as the Operational Backbone: Take highly ambiguous client problems and structure them into clear, actionable delivery frameworks. Design, implement, and scale 0-to-1 operational processes for new, bespoke use cases.
- Quantitative Problem Solving & Strategic Business Cases: Build highly rigorous, assumption-driven, and fact-based business cases to drive executive-level decision-making. Establish real-time analytics, define KPIs, and lead continuous performance analysis to ensure exceptional quality and workflow optimization at scale.
- Mentorship & Team Leadership: Serve as a coach and mentor to other Enterprise Solutions Managers. Guide and upskill operational staff and internal delivery teams, fostering a culture of rigorous problem-solving, extreme ownership, and operational excellence.
What We Need
- The Profile (5–8+ Years Experience): High-rigor analytical and operational leadership experience from top-tier management consulting (e.g., MBB Engagement Manager, Big 4 Manager/Senior Manager) or a high-growth tech environment (e.g., Senior BizOps, Strategy & Operations, or Strategic Delivery).
- Executive Client-Facing Excellence: Strong executive presence and a proven ability to lead complex, multi-stakeholder enterprise accounts, directly advising and influencing C-level and VP-level leadership.
- Mentorship & Capacity Building: Demonstrated experience mentoring junior team members, upskilling operational talent, and building high-performing delivery teams.
- Zero-to-One Operations at Scale: Proven track record of building complex operations, delivery frameworks, and scalable processes from scratch for multi-million dollar enterprise programs.
- Cross-Functional Execution: Demonstrated experience gathering requirements from commercial or go-to-market teams and working tightly alongside technical leadership and engineers to execute on software, automation, or AI solutions.
- Deep Project Management: Exceptional ability to break down massive, highly ambiguous projects into actionable workstreams and execute them with relentless precision.
- Mindset: Strong bias toward action, absolute ownership mentality, and the ability to thrive in a fast-paced, highly ambiguous environment.
What’s In It For You
Invisible is committed to fair and competitive pay, ensuring that compensation reflects both market conditions and the value each team member brings. Our salary structure accounts for regional differences in cost of living while maintaining internal equity.
For this position, the annual salary ranges by location are:
Bonus and equity is included in all full-time, non commission offers. Final compensation is determined by a combination of factors, including location, job-related experience, skills, knowledge, internal pay equity, and overall market conditions. Because of this, every offer is unique. Additional details on total compensation and benefits will be discussed during the hiring process.
You can find more information about our geographic pay tiers here. During the interview process, your Invisible Talent Acquisition Partner will confirm which tier applies to your location. For candidates outside the U.S., compensation is adjusted to reflect local market conditions and cost of living.
What It's Like to Work at Invisible:
At Invisible, we’re not just redefining work—we’re reinventing it. We operate at the intersection of advanced AI and human ingenuity, pushing the boundaries of what’s possible to unlock productivity and scale. Ownership is at the core of everything we do. Here, you won’t just execute tasks—you’ll build, innovate, and shape the future alongside world-class clients pushing the boundaries of AI.
We expect bold ideas, relentless drive, and the ability to turn ambiguity into opportunity. The pace is fast, the challenges are big, and the growth is unmatched. We’re not for everyone, and we’re okay with that. If you’re looking for predictable routines, this isn’t the place for you. But if you’re driven to create, thrive in dynamic environments, and want a front-row seat to the AI revolution, you’ll fit right in.
Country Hiring Guidelines:
Invisible is a hybrid organization with offices and team members located around the world. While some roles may offer remote flexibility, most positions involve in-office collaboration and are tied to specific locations. Any location-based requirements or hybrid expectations will be communicated by our Talent Acquisition team during the recruiting process.
AI Interviewing Guidelines:
Our hiring team thoughtfully uses AI to support an efficient, engaging, and inclusive interview process. Since AI can also be a helpful tool for candidates, we've outlined expectations for using it ethically throughout your interview journey. Click here to learn more about how we use AI and our guidelines for candidates.
Accessibility Statement:
We are committed to providing reasonable accommodations for individuals with disabilities. If you require an accommodation to participate in the application or interview process, please submit your request using our accommodation request form. A member of our team will follow up to support your request.
Equal Opportunity Statement:
We’re an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or veteran status, or any other basis protected by law.
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